breathe at home

Beautiful store with many cool pieces. However, today I was in shopping and saw a gentleman drop a piece of glass on accident. an older woman working (assume it was the owner) made him pay for the piece he damaged. it didn't look cheap, but not a crazy expensive thing either. The older lady barely spoke to him and just handed it to the girl working the register and told her to ring it up with his items. the associate at the register looked very uncomfortable, as did the man and his wife. They were already making a purchase, and forced to add on an additional item without agreeing.. the entire encounter seemed so unprofessional and I felt bad for the gentleman. It's safe to say that couple will not return again, and I have my own doubts about supporting this business now. Note to those who shop there: apparently if you break it you buy it.

Great place. Great ownership. Quality products. Friendly people. Nailed it!