Map
Detailed Information
- Place Types Doctor
- Address 25 DeGrandpre Way, Plattsburgh, NY 12901, USA
- Coordinate 44.701347,-73.498999
- Website http://www.plattsburghobgyn.com/
- Rating 2.7
- Compound Code PG22+GC Plattsburgh, NY, USA
Openning hours
- Monday 8:00 AM – 5:00 PM
- Tuesday 8:00 AM – 5:00 PM
- Wednesday 8:00 AM – 5:00 PM
- Thursday 8:00 AM – 5:00 PM
- Friday 8:00 AM – 4:30 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
I changed to Associates because of a bad experience with my pregnancy and staff at another office, the receptionists are friendly and very helpful!!! And made me helped me during a very difficult time. The nurses and PA and doctor Rech are all amazing too!
The staff and “customer service” is absolutely disgusting. Shady and horribly rude.
Refused to see me when I have a dire need to be seen after having a STAT ultrasound because I owe money from when I was about eighteen years old because the insurance had an issue and didn’t pay; they are well aware I don’t have the means to pay out of pocket I.E find a different OBGYN don’t waste your time on people who don’t care about anything except money.
Unfortunately, great doctors here but the billing staff has the personality of a pickle. Two separate times they have sent me a bill with late fees on it, when I never received the original bill. I can afford the late fee, it is the principle of it. You call repeatedly and no one answers. During this COVID pandemic I got a bill that my insurance did not pay $1.57 but they charged me late fees on it because they claim they sent me a bill in April. NO THEY DID NOT. Really, late fees on $1.57 during a pandemic. The worst part is when you call to speak to billing they are downright nasty and speak to you like you are below them. I will be taking my business elsewhere, which saddens me because I like the doctors and nursing staff. However, I will not tolerate such useless behavior. Especially when I have offered to pay a credit at the time of appt to avoid this repeated issue.
The staff that work at this office is absolutely horrible. They are rude and don’t care for the job they are doing. The receptionist as well as the nursing staff hang up on you, don’t return phone calls, and treat you as if they are better than everyone else. They cancel appointments the day of not caring the effort it took to even get an appointment in the first place. This office really needs to figure out what they are doing.
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