H. Jack’s Plumbing & Heating Western New York

My furnace broke down on a Thursday night in January, tried two other companies Friday morning and they told me the best they could do was the following Monday. Not H Jack's. They found the part I needed and had me up and running in a a few hours! On a Friday! Fantastic service, and I will be calling them again if I ever have another problem!

I called to have an estimate done on a broken pipe. The owner, who was quite rude over the phone, finally sent someone on the second day after telling me that it would be $140 for an estimate that would go towards the repair. The plumber who came to do the estimate came, walked over to the house and said they weren't going to do the job within less than 5 minutes of arriving. When I said that seemed like a scam to just take the $140 fee and refuse the job he called the owner. After speaking on the phone he came and told me they were keeping the $140 for the 'hassle of driving over' and if I wanted them to do the work it would be 'at least $2000-3000' since it looked like too much work. All this for one broken pipe. I called another local plumber who actually fixed it for $300. H jack is a predatory business and rude.

Very professional!n‘Ang’ went above and beyond ! Thank younGreat service !

Extremely rude people charged $150 to come and look with a flashlight and say they could not do the job called another company who did not charge to look at what needed done and they were able to do the job in less than a few hours I would never recommend this company and not sure why we called them this time as in the past when we did use them they were rude and did not act as though they were being paid to provide a service and charge way more than the job was worth .the times they were not rude the techs have expressed that the owner is not a good employer and is a crook that they wish they didn't have to deal with..call anyone except this Company

Got the furnace installation done in one day. We are very happy