Acme the Appliance Store

After 15 years with a washer we bought at Acme, it finally died.nMy wife and I went back to Acme today 12/7/20 and purchased a used washer in great shape.nDan was very accommodating.nService was great and I would recommend Acme to anyone.

I have purchased appliances from them a few times. Also called them for service which was pretty quick and professional, reasonably priced. Sometimes don't have what I'm looking for, but they're a small store and very accommodating.

After our 3 year old LG refrigerator stopped working and the local repair shop said it wasn't able to be fixed we checked all over western New York with no luck. We called and spoke with Dan who described what he had available. Not only was it one we were interested in he matched the lowest price of big box stores and discounted it more when we said we would pick it up. In addition he also stayed open late to allow us time to make the hour long trip to Jamestown. When he heard about our situation with our LG refrigerator he even offered to have another repairman see if it could be fixed - at no additional charge. Definitely be doing business with Acme in the future!

Always great customer service and affordable prices. Justin who delivered was so nice and was very helpful and professional.

Decent selection of appliances. However, it was very off putting. The gentleman I assume to be the owner refused any thought of taking the fridge on my own which I could understand due to negligence in loading. Where it got weird was when I was told he would have to load it on his dolly but he couldn't actually deliver the fridge due to being 61, just drive it to my house. So needless to say it would only make sense to have at least entertained the idea of me taking it, especially considering I've been delivering furniture and appliances for a local rent to own for a few years. The fridge would have had to go up a flight of stairs and refused to allow the idea of me using my appliance dolly made specifically to go up stairs instead of his basic 2 wheel dolly as I understood. After this experience I wont be including Acme Appliance in any comparison shopping, purchases, or service/repair in the future. Next time treat your possible customers with a little respect and communicate with them and you wouldn't have lost one that had cash in his pocket ready to spend on a fridge (the kicker; a matching stove as well).