Auburn Primary Care

Nurse Stephanie made me feel awful like my problem was no big deal and I felt like the doctor didn't listen to me or my concerns

Long wait for little help. Usually your better off at home in your own bed unless you leg is coming off. Have needed stiches and chose a popsicle stick and bandages over going here..good luck

Receptionist was extremely professional.Wait ti.e was 5 minutes.Doctor was good n thorough.He had a nice smile very gentlemanly.Thank you

I care for a patient at home whose PCP is at this establishment. I have never dealt with such incompitant medical staff in my career as an LPN. Every time she needs an order it is either sent to the wrong pharmacy, the order is wrong, or incomplete for example this particular patient is on comfort care and I as well as her family had a meeting with her PCP that it is too much for her to make the trip to see the doctor anymore so my job is to report my observations to the PCP and have a diagnosis and care directions over the phone. So her PCP is on vacation and there is a fill in doctor who is giving the family and I a hard time with treatment because she hasn't seen the patient even though this is supposed to be her plan of care and doctors in the nursing homes have no problem treating a patient they have never seen over a phone call when they are filling in. This patient has had orders for Rocephin IM, an antibiotic given in an injection, in the past with good results. The first time she needed this they sent an order for the wrong needles, no lidocaine to mix this powdered antibiotic in, and only one needle but the patient needed 5 doses. For the past two days it has been a game of passing the ball to someone else when this patient has a possibly severe infection. This time I got an order for one dose of antibiotic but only the needle was ordered so I called again and they only sent the vial of powdered antibiotic, yet again no lidocaine, so after a third call they said they don't know when the doctor will make it to her cubicle to send the order to the pharmacy for the lidocaine. Mind you we have been waiting for two days for this antibiotic. If I could give a zero I would. Completely unbelievable!

Terrible Service, no scans done treated me like a drug seeker refused to even do anything beyond an x-ray sent me to physical therapy until I had no money left and then talked about doing an MRI. The NP they had me see once backed the Doctor to the point she wasn't going to help me she offered naproxen then lied saying it's different then over the counter which I've tried and it did nothing (1000mg+ I tried). They wont let you change physicians even when you ask for a specific one because that one you've heard good things about like how they care. My mother see doctor Vounas she loves her that is the only reason I'm not giving a 1. I saw Dr.Zafar it was a miserable experience. In the end I got a scan I have arthritis in my back and am sitting on a nerve with almost 0 padding on 1 side. I had to find a new physician to get an MRI, and when I mentioned the bias when asking for a new doctor we where told if I don't like it go somewhere else.