Columbia Dental Associate

The office is open 3 days per week, normal for a Medicaid dental office, but the phones aren’t answered even during business hours. My calls (and voicemails) about emergency-level pain were not answered for days — again, days on which the office was open. When someone finally reached back to me — mind you, after 3 days of calling out of work due to the pain — I was met with “Oh... well we’ll see you next week”. There is a disturbing lack of urgency at this office.nnI have had an extremely painful tooth that needs to be extracted for 2 months, and I’ve decided to go directly to a dental surgeon.nnI will say that Dr. Khan is not condescending to her patients (like many DDS/MDs in the Auburn area). She will tell you everything she’s about to do and she expects you to understand (like any semi-educated adult should).nnIf you’re considering Columbia only for a filling or routine exam, you might like it here. If you need anything more serious done, prepare to wait a *long* time to have the problem solved, and to have a VERY tough time getting in touch with the office.

I have always had a fear of the dentis. Dr. Kahn not only has freed me from my fears, she has also helped me get my smile back!. Dr. Khan, Lindsay, and the rest of her staff treat you with the utmost care and respect.

Columbia Dental is the best dentist I've been to so far. They're very caring and make sure that the patients comfort level is a priority. They are also very informative when explaining a procedure and what the next steps are to be done. And they even made me laugh after I have my teeth done. I'll be sure to return.

I didn't even want to give this place a one star. The dentist does not know what she is doing and ontop of that doesnt listen to her patients. I didn't have a very good experience and I will not refure or return to this place. What a joke!! And yes I walked out after sitting there for almost a half hour to not be listened to after trying to explain that she was the one that broke my tooth by making to big of a filling.

I transferred me and my whole family there and we had a nice first visit. One of my fillings fell out and I went there for help, they referred me to some ghetto dentist in Syracuse. Dr Khan forgot to put my most painful tooth on the referral to be extracted so I had to go back for her to fix it. When I went back she was disgustingly RUDE, UNPROFESSIONAL, and threatened to call the police on me!!!! She was not understanding that is was HER MISTAKE she DID NOT write down that the tooth needed to be extracted. Causing my drive to Syracuse to be pointless and a waste of time and money. She then told me she would ONLY write me a referral for my LEFT side not my RIGHT side ( which was the side she wrote in the first place ) both sides need extraction and instead of fixing her mistake she told me to ‘mind my tone’ and then told her receptionist to call the police on me. In front of my daughter and other patients. I could not believe I was being treated so horribly over THEIRRR mistake! The receptionist understood everything that happened and was ready to fix the mistake they made and ready to write me a new referral until the doctor started being completely rude and disrespectful! I wish I read the other reviews before I went there it seems not many have anything nice to say about that place at ALL in the recent months! My daughter and myself both left crying and in horror! I feel so sorry my child had to see and hear a supposed to be PROFESSIONAL talk to me the way she did and I DEF DO NOT RECOMMEND them to ANYONE!!