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Beechmont Subaru

8021 Beechmont Ave, Cincinnati, OH 45255, USA
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Detailed Information
Openning hours
  • Monday 9:00 AM – 8:00 PM
  • Tuesday 9:00 AM – 8:00 PM
  • Wednesday 9:00 AM – 8:00 PM
  • Thursday 9:00 AM – 8:00 PM
  • Friday 9:00 AM – 6:00 PM
  • Saturday 10:00 AM – 6:00 PM
  • Sunday Closed
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Beechmont Subaru
Beechmont Subaru
Beechmont Subaru
Beechmont Subaru
Beechmont Subaru
Beechmont Subaru
Beechmont Subaru
Beechmont Subaru
Beechmont Subaru
Beechmont Subaru
Reviews
Marlene Mittendorf (11/18/2020)
On 11/17/20 I came in for my first oil change/tire rotation on my 2020 Subaru Forester. I used the Express service without an appointment. I’d like to commend my Service Adviser, Robert Harley, for the outstanding customer service I received. Check-in was quick and waiting area was quiet and comfortable. Within a very short period of time the service was complete and my car was ready to go! Robert even took the time to explain how the climate control knobs work because I wasn’t getting heat from the center vents. Operator error, of course! I was extremely pleased with the entire experience. I still love my Forester after 6 months and Subaru service department is awesome! It’s hard to find exceptional customer service in this day and age. Keep it up!
Pam Davis (10/12/2020)
I scheduled a 60,000 mile service recently for my Outback. Rob Harley was personable and efficient and provided excellent communication throughout the process. I appreciated having access to a loaner car as this visit required an extended period. Rob saved me some anxiety by explaining the engine shut off feature present on idling with my loaner car and was proactive in anticipating and communicating features which differed from my current vehicle but which he knew I would need to access during the day. Thanks, Rob, for going the extra mile to make my visit go smoothly! I rely on Beechmont to keep my car in top condition and, although I don't know who my technician was, appreciate the quality of work done and the 'test drive' to assure all was well.
Courtney Jendrek (07/19/2020)
Compared to Kings Auto Mall, Beechmont Subaru has better communication and more organized procedures for a transaction. They made it easy to work with a team without having to repeat conversations or ask questions over and over. Their pricing was clear and the chain of command made it easy to negotiate and ensure that the best price was reached. I would recommend Beechmont Subaru to anyone searching for a new/used Subaru.
Frank DiCesare (11/01/2020)
Thanks to Rob Harley and the rest of the staff or making a major engine overhaul on my used car as painless as possible!nAlso, wanted to note two years later that the staff is still making things easy. Just got done with 180k service working with Caleb Ervick, and again, smooth as can be.
Doug Burns (08/06/2020)
Received excellent service on a recent trip in. We'd been having a recurring issue that hadn't been adequately resolved, but Kelly in the service department took charge this time and made sure we got the issue fixed appropriately. She made sure the issue was properly diagnosed and also worked for an equitable resolution strategy for everyone involved. She arranged for a loaner car while the work was being done, and met us in the service bay to make sure everything got taken care of. Could not be happier with the resolution, process, and overall service we got at Beechmont.
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