Kay Jewelers

I am so pleased with the service and attention I received from Kay Jewelers. From start to finish! They provide excellent customer service and I really want to come back again and again! Arline , Will, Travis are the best. Arline helped me pick the right diamond for me and made the buying experience very easy. I will definitely be back for any future jewelry purchases!

Arline has helped me on multiple occasions. She is always courteous, thorough and never rushes me with my purchases or cleanings. I love shopping with her, I'll definitely be seeing her this Xmas!!

Poor Customer Service- The Livingston store either need to CLOSE or implement customer service training, From the manager to the associates have the worst customer service I've ever experience, for a manger to show no empathy to me as a customer is unacceptable, I will take this review to their headquarters and share my horrific experience with them.

The staff here is amazing!!!! I went in for an engagement ring for my boyfriend. And as a gay man it can be awkward going into a jewelery store looking to purchase an engagement ring. But the manager Arline and associate Will made me feel so comfortable!!!! They made me feel welcomed and relaxed. (This is the first store after about 3 that I felt this way). They took their time to explain diamond quality, their service plans, and helped me pick out the the best engagement ring. I have never received such amazing service from a retail store and I highly recommend everyone to shop here!!!! See Arline, Will, or Manny. Manny by the way is the assistant manager and is amazing as well. He was there when I picked up my now Fiancé’s ring from being sized and engraved with what they called a piece of me heart. My overall experience was amazing and I can’t wait to work with this staff again I the very near future!!!!!

Great experience. Made me very comfortable and not pushy at all. Very professional, and honest. Arline and Travis are definately the best , they are very nice. Would definately buy there again.