Map
Detailed Information
- Place Types Travel agency
- Address 120 E 4th St, Cincinnati, OH 45202, USA
- Coordinate 39.1004458,-84.5107065
- Website http://go-metro.com/
- Rating 3.4
- Compound Code 4F2Q+5P Cincinnati, OH, USA
Reviews
The worst customer service ever. They always have to finish whatever conversation they are having or finish the video they are watching on their cell phone before they decide to even acknowledge you are waiting for service. I used to buy weekly passes but they had so much attitude and seemed so unhappy with their job that I decided to just buy from the automatic machine. At least I get a thank you from those.
No one is ever in there, and when they are it's full of rude workers. Metro has some of the worst customer service representatives in all of Cincinnati. Drivers are rude, staff is rude. They should realize its the people they transport that are paying their salaries, and treat people with respect.
I go here monthly to renew my monthly pass. And every single time I've been whether it's crowded or not, I can't tell you how pleasant, professional, and customer service oriented the staff is here. I have nothing but good things to say about this is essential and often-underappreciated government service. Thank you!
If you ride a bus this isthe place for schedule's passes and information.
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