Red Whale Rentals

Totally agree with Nicole’s review. I wish I had read it before booking a Mt Adam’s VRBO with Red Whale Rentals. We booked a trip to visit family over Thanksgiving of 2020. Due to Covid and specific requests from Governor DeWine imploring out of state visitors to not come to Ohio to visit family, we had to cancel our trip out of public health concerns and doing the right thing. Of course COVID was a factor when we booked, but we couldn’t have predicted that OH would be seeing it’s highest infection rates of the entire pandemic and the serious concern over ICU capacity. As the situation was worsening in the days approaching our stay, we reached out to Red Whale with multiple messages and received no response.nnMichelle only responded to me when I told her I intended to write this review. Instead of offering a partial credit or considering a change of dates, she just blamed the entire situation on VRBO. It was even more insulting that after keeping our prime rental charges for the holiday week, the property was relisted to try to double dip and rent the property for those same dates. We should have no-showed instead!nnAs Nicole said in her review, it seems they only care about themselves and their personal profit. They didn’t even inquire if our cancellation had to do with an infection in our family. I’m sure they would have been fine with us staying at the property if we were infected with COVID, as long as they got their rental fees.nnIf you value people over profit like us, don't use Red Whale Rentals. This is not the way to treat people, especially in the holiday season. Shame on you.

I booked one of properties owned by Red Whale Rentals via VRBO and it was an absolute nightmare. Due to Covid we had to cancel our wedding and do something small with just family. A couple months before the event booked one of their properties to for my siblings, husband, and I to stay in after our small legal ceremony. Most of our family is in Dayton/Cincinnati so we were having a small gathering at a restaurant Mt Adams. I noticed there was a max capacity set for people to stay over but asked if a couple family members could meet there before walking up the restaurant. They said no, they regulate with a camera the people coming in and out. This was fine, we made other arrangements.nnONE WEEK before our wedding they cancelled our stay. They were completely aware it was our wedding and we had even discussed possibly booking other properties with them for the weekend. When I inquired about why the stay had been cancelled they simply said they needed to make more money off of longer stays and were only offering long term stays.nnCleary they only care about themselves and their personal profit. They couldn't even wait one week until after our wedding to open it up to long term stays. I understand COVID was a hard, especially for small businesses like them. However, COVID had already ruined our original wedding and then they left my out of town siblings with no where to stay. At that point ONE WEEK before the wedding there no other rentals available in Cincinnati for 6+ people.nnIf you value people over profit like us, don't use Red Whale Rentals.

Myself and two friends rented one of Red Whale Rental’s properties for 2 months and our experience was nothing short of perfection! From the gorgeously decorated, clean, spacious apartment, to the exceptional location, right down to the helpful and accommodating staff! We are three flight attendants so our schedules are unpredictable but we were able to handle work with ease thanks to the great setup we had at our temporary home! I highly recommend Red Whale Rentals to anyone looking for a place in Cincinnati be it for a weekend with family or friends, a special occasion, or even just for temporary housing as we did!