Map
Detailed Information
- Place Types Pharmacy
- Address 130 Pavilion Pkwy, Newport, KY 41071, USA
- Coordinate 39.0908293,-84.4786964
- Website http://www.kroger.com/stores/details/014/00423?cid=loc_01400423
- Rating 2.3
- Compound Code 3GRC+8G Newport, KY, USA
Openning hours
- Monday 8:00 AM – 9:00 PM
- Tuesday 8:00 AM – 9:00 PM
- Wednesday 8:00 AM – 9:00 PM
- Thursday 8:00 AM – 9:00 PM
- Friday 8:00 AM – 9:00 PM
- Saturday 9:00 AM – 6:00 PM
- Sunday 10:00 AM – 6:00 PM
Photos
Reviews
These 'slow service' reviews seem to be a trend. Stopped by several hours after my perscription was put in and was told it could be ready in 30 minutes or else I'd have to wait until tomorrow morning. At the time, I didn't have 30 minutes to wait for it, so I said tomorrow is fine. Arrive the next day around 11a, it still isn't ready, and won't be until 3p. How is something that would've taken 30 minutes the day before now going to take several hours? Perplexing.
This is the worst pharmacy in Northern KENTUCKY. We go to the kroger pharmacy in Newport. Even though its 10 minutes farther away its worth it. They have actually lost my medicine, and had to beg for them to refill it again. Takes several tries to get ahold of them on phone. And most of them are rude. ud83dude2d
This pharmacy is the worst. No one ever answers the phone and it takes an excessive amount of time to wait in line. They need to hire more staff if they are not able to keep up with the demands. This is not a new problem. It is a consistent problem for years here.
By far the worst customer service ever. The woman I spoke with was very rude. Just before ending our conversation, I received an awkward “Yeee Hawww!” from her? Weird. I don’t know if this woman was just having a bad day or making fun of my slight southern accent. I honestly think she just needs some d**k in her life:)
Kroger pharmacy wants you to utilize the drive thru because of COVID but the line is 4-5 cars deep and each car takes 20 mins to get through the window. Seems to be a common complaint and what is being done to change the system?
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