Conway Family Dental Care

I was on vacation and called to see if I could get in to see the dentist because I had a dental abscess that was causing a bad infection. The dentist talked to me on the phone for about 10 mins and went over my options. He suggested I call my regular dentist and get some antibiotics until I could get home to see them. If not he offered to squeeze me in that day. I never even though to call my regular dentist but I did that and it worked. Thanks so much for taking the time to talk with me and explain everything.

Conway Family Dental is the best dental practice in the Valley. (And I’ve been to many others) I need extensive dental work and every time I go for an appointment I am welcomed with a smile. They are always on time and even got me in early a couple of times. They go out of their way to accommodate my needs. Also, the novocaine shots are painless! I’ve never experienced that before. NO pain! I can’t say enough good things about them. If you’re on the fence, choose them! You’ll be happy you did. I actually look forward going to the dentist now!

From the moment you call Conway Family Dental to the moment you're leaving with a nice clean smile these folks make it an enjoyable experience.

I came in here as a total stranger to them and also with a dental emergency. They seemed respectful of my situation and got me in for help within two hours even though I never went there before.nnFirst, I think they should try to work behind a closed door even though some people do not see their dental care as being private.nnI also think they should create more methods of communication when they're working on patients since there are several things that can go wrong with someone who can't talk and there were some small things I thought they were doing wrong.nnAlso, the front desk staff should be more understanding of people who might be reluctant to pay with a credit card since cards and personal checks are vulnerable to abuse nowadays. They should be understanding of people who don't carry big bills around. I was able to pay the next day but was still reprimanded for not having the money right up front.nnI also noticed that the people at the front desk didn't really have a working knowledge of the kind of anesthesia used by the dentist and they should be able to look this up and tell the patient what they had if someone asks them.nnI have never had such a difficult recovery time with any dentist. I think if a drug might take two days or more to be out of your system, they should tell you this right away. They told me I would get better in several hours which was not true in my case. I also think since they don't use Novocain, they should write down what they're giving you in what amount so you can keep it for your own records.nnWhen I went in to pay the next day, I mentioned to them that I still had not recovered and had pins and needles and numbness and they non-challantly told me that I might be numb for a couple of days. This was not the case the last time I broke a tooth. I was fine the next day. When I still had not recovered two days later, I contacted the dentist. He suggested that I come back and let him see me the following week and did not realize that I had a serious medical issue going on. I do hope they get more awareness about these things and won't treat this problem so lightly the next time.

Very nice staff.Eased my tension with explanations and conversation.NON JUDGEMENTAL I actually cant wait to go back and continue the work untill its done