Map
Detailed Information
- Place Types Car rental
- Address 2530 Reading Rd, Cincinnati, OH 45202, USA
- Coordinate 39.1273819,-84.500871
- Website https://www.enterprise.com/en/car-rental/locations/us/oh/cincin
- Rating 4.1
- Compound Code 4FGX+XM Cincinnati, OH, USA
Openning hours
- Monday 8:00 AM – 6:00 PM
- Tuesday 8:00 AM – 6:00 PM
- Wednesday 8:00 AM – 6:00 PM
- Thursday 8:00 AM – 6:00 PM
- Friday 8:00 AM – 6:00 PM
- Saturday 9:00 AM – 2:00 PM
- Sunday Closed
Photos
Reviews
Awesome staff, Jack was extremely helpful and flexible. I would recommend all my friends and family to this location and have them speak to Jack. Super knowledgeable and knew what I needed better than I did. Thanks again!
Oh where to begin.. i made my reservation at least a month ahead of time. I request a F150 or similar truck for our vacation. We were taking a road trip to the beach with 5 people. The staff was courteous when I arrived but they didn't have the Full size truck I requested. At first, he said that this is what i requested. I showed him my last two email confirmations to which he replied oh yeah your right. This would be the equivalent of a Ford Ranger not F150. Luckily the 5th person i had traveling with us had decided not to go freeing up some room. The representative said by me taking this truck I was going to save some money. I thought well that is something. The price he came back with was 10 or 20 dollars higher than the agreement I had. He had to go in and make some additional adjustments to get the smaller pickup for the same rate I had booked the full size. At least I ended up not having to bring it back with a full tank. The truck was nice and did provide for a smooth trip. Between that, the ease of drop off and the overall price this would be a 1 star review instead of 2. I was thoroughly disappointed.
The staff was friendly and helpful. Made it so easy to get in and out. And answered all my questions. Manager was great!
The guy working really didn’t want to help me out. I understand he might have wanted to get home because I arrived half hour before close, but I have rented many cars from other enterprises and people were always willing to help me out. I had to beg for him to rent me a car and couldn’t rent a car in the end because my chip card wasn’t working? Something I’ve never had trouble with before. He didn’t recommend me another location or ride assistance. I ended up having to walk home, carless. I won’t go to this location again because of the customer service although I will continue renting at other enterprise locations.
Excellent staff! The service was efficient and courteous.
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