Five Lakes Resort

Very good place Was there for a wedding

So this isn't exactly about a stay but about the wedding planning I attempted to do with Fair Hills.nn(Posting from my fiance's account)nnBack in November 2019 when I began looking at venues, it seemed that I struck gold when I found sister resorts Five Lakes and Fair Hills. They were affordable, in the right location, and SUPER accomodating! My coordinator, Rebecca, was the absolute best and I was thrilled. The contract was signed and plans were underway.nnThen about two months ago, I received an email from Rebecca telling me that she was moving on and there would be a new coordinator taking her place. From there, things started going downhill. The new coordinator, Liz, was almost impossible to get ahold of and when I finally did, she seemed to have no clue going on. With increasing frustration, I turned to the Five Lakes liaison, Marlette, who seemed to know more about our plans. It initially seemed just like your usual bumpy transition between personnel until I received an email from Marlette stating that it would easier for the resort if I moved my ceremony to a different site. I immediately scheduled a time to go view the other ceremony sites and realized right away that none of them were comparable to the site that I had already chosen (and paid for!) I let Liz and Marlette know that I would still like to stay at that location.nAbout a week later I received an email stating that Marlette had gone ahead and rented out my ceremony site to a different party. I immediately reached out, sure that there was just some sort of confusion but they confirmed that they had done exactly that. If I still wanted to get married at the resort I would not be able to do it in the location that I had reserved and paid for. When I brought up the contract, they claimed they had never received it. (I have a copy)nnAfter much ado, and involving my mother in law (bless her heart) the resort, while they would not admit fault or that they broke contract, agreed to refund our deposit. Mind you- this all took place about a MONTH AND A HALF before my wedding.nnDue to COVID-19 this is an already stressful time to plan a wedding. I thankfully was able to find a venue to fill my needs and am expecting have a beautiful day despite these hurdles. That being said, I wouldn't want another bride or groom to experience this sort of stress, hence this review.nnThis review has also been posted on the Fair Hills sites, the Knot, and various wedding pages on Facebook.

Gorgeous place for a wedding!

Beautiful place for an event.

Was there for a wedding. Stayed in cabin 5 right on the water. All of the cabins were unique. Clean, very comfortable, had everything we needed. Definitely going back for a family vacation.