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Kroger Pharmacy

375 Crossroads Blvd, Cold Spring, KY 41076, USA
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Detailed Information
Openning hours
  • Monday 8:00 AM – 9:00 PM
  • Tuesday 8:00 AM – 9:00 PM
  • Wednesday 8:00 AM – 9:00 PM
  • Thursday 8:00 AM – 9:00 PM
  • Friday 8:00 AM – 9:00 PM
  • Saturday 9:00 AM – 6:00 PM
  • Sunday 10:00 AM – 6:00 PM
Photos
Kroger Pharmacy
Kroger Pharmacy
Kroger Pharmacy
Kroger Pharmacy
Kroger Pharmacy
Reviews
Travis Sammons (11/21/2020)
No sense of urgency, hands down the worst pharmacy ever. Nothing is ever straightforward here. Always mistakes and clarifications. Kroger is a great company but this pharmacy needs an overhaul.
Nikki Schmits (01/22/2020)
HORRIBLE HORRIBLE HORRIBLE pharmacy!!! 99% of the time the line is 4-7 people deep and they only have 1 person working a window. The outside pickup is even worse. Super slow! And they NEVER answer their phones!!!!! It will legit ring for 5 straight minutes and eventually the call gets dropped because no one answers. Probably one of the worse pharmacies I've dealt with. The next closest Kroger pharmacy isn't any better either!
D M (01/27/2020)
The Crossroads pharmacy is a disaster and it is NOT because the pharmacists and staff aren’t working hard and doing their jobs, it’s because they are severely understaffed and apparently Kroger just doesn’t see this as a pressing issue. I am in pain and have been trying to get my medication all day with no success, no one is answering the phone and it wasn’t ready when I stopped in because they are behind. I feel bad for the workers, everyone is so grumpy by the time they get to the front of the line they are fuming and ready to take their frustrations out on whatever worker is closest. Shame on whomever has the power to fix this by hiring more people but has not. Either way I will be switching most if not all of my medications to a different pharmacy, although the pharmacy staff is so helpful it’s not worth the hassle.
Andrea Adams (08/25/2020)
This is a busy spot. The employees are always patient and work to help with any issues.
Amy Voss (01/12/2020)
If I could give 0 stars I would. Absolute worst pharmacy. Slowest line, rude customer service with k ok my 1 tech waiting on customers. Called in my medication 2 days ago, got a text saying it was ready. I wait in line 45 minutes for them to tell me their currently counting my medication. Seriously? Then I am put aside to wait another 30 minutes after me having to cut line to demand waiting at the counter for my medicine. Never coming back.
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