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CVS Pharmacy

17120 Kercheval Ave, Grosse Pointe, MI 48230, USA
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Detailed Information
Openning hours
  • Monday 8:00 AM – 9:00 PM
  • Tuesday 8:00 AM – 9:00 PM
  • Wednesday 8:00 AM – 9:00 PM
  • Thursday 8:00 AM – 9:00 PM
  • Friday 8:00 AM – 9:00 PM
  • Saturday 9:00 AM – 6:00 PM
  • Sunday 10:00 AM – 6:00 PM
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CVS Pharmacy
CVS Pharmacy
CVS Pharmacy
Reviews
Brittney Colantonio (10/06/2020)
I don’t do this sort of thing unless it’s genuinely important that I do to warn others of the customer service. After waiting in line and watching someone (Lynn I believe tag said) scan someone in and attempt to get a coupon to work for 15 minutes after an attempted manager call (that was even after ten minutes with more than five people on line. The customer stated she was holding up the line and was going to proceed and Lynn successors voiding the entire purchase (a cart full of bags) and trying to re scan again. No manager came. I even got out of line and asked one personal and still nothing. After 20 minutes Lynn suggested we go to the front. I passed 3 workers on my way and arrived at another line about 5 people long and someone waiting for help on the self scan to no avail. I just counted 9 workers on the floor with name tags not including the pharmacy. I come to this cvs almost daily and although the service is never great nobody seemed to care today for sure. What a bummer. Seeing the two senior behind me each waiting patiently and one struggling to breathe let alone stand and wait in line. I went in for creamer and came out over a half out later after allowing the 2 people behind me to go first as they were struggling with waiting as long. This is a very well deserved review.
Kuris (09/06/2016)
When I walk in to a CVS, I don't expect much in terms of customer service. However, I do expect some form of giving a damn even if it's faked.nnI had one item to pay for. While cashier #1 is busy with a customer who can't find her card in purse, the other cashier takes a customer with a shopping cart full of items who waltzed up without waiting in line. #1 clearly sees me irritated after having waited in line two minutes and decides to side saddle the counter and turn her back towards me.nnThe lack of professionalism (whatever CVS holds their employees to) was disgusting. I feel that it was due to me not being old money (young relative to those that live in the neighborhood) or looking like I drive a Mercedes; why care about someone who's only buying one item that he needs when you can just ignore and help someone that will make the store more profit, regardless of margins.
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