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Kroger Pharmacy

4501 Outer Loop, Louisville, KY 40219, USA
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Detailed Information
Openning hours
  • Monday 8:00 AM – 9:00 PM
  • Tuesday 8:00 AM – 9:00 PM
  • Wednesday 8:00 AM – 9:00 PM
  • Thursday 8:00 AM – 9:00 PM
  • Friday 8:00 AM – 9:00 PM
  • Saturday 9:00 AM – 6:00 PM
  • Sunday 11:00 AM – 6:00 PM
Photos
Kroger Pharmacy
Kroger Pharmacy
Kroger Pharmacy
Kroger Pharmacy
Kroger Pharmacy
Reviews
Candace Woods (09/11/2020)
I called to find out if they had a medicine in stock before I transferred a prescription to this pharmacy. It is an antibiotic, so I need it as soon as possible. It rang so much it sent me back to the menu. After going through the prompts a second time, the call was picked up, but immediately placed on hold. After sitting on hold for over 25 minutes and calling on 3 other lines, someone actually picked up on one of the other lines and was able to help me. We'll see how the rest of the experience is when actually picking up the prescription.
Glenn Nelson (11/11/2020)
I called the Pharmacy 2 days in a row multiple times to make an appointment and never 1 time was the phone ever picked up. On many occasions the phone was picked up and immediately hung up to disconnect the line. This type of service has occurred most times when calling. Obviously they are tremendously understaffed or simply do not care whatsoever about the customer. Hate to say in this day of faltering customer service, this place is a disgrace and as bad as it gets.
Earlena Sledge (09/09/2020)
I was sitting in the drive thru line forever horrible service. I WOULD NOT RECOMMEND AT ALL !!!
BD825 Payne (04/25/2020)
Worst customer service! I sat at drive up window for ten minutes (I could see them, they wouldn't answer). I ran inside to get to window. At 4:55 the cashier's had removed their drawer and turned down lights. I asked to pick up and Pharmacist said yes. The cashier had to replace drawer. After picking up three prescriptions I asked why they didn't answer window. They said window closes at 4:30. I asked them to show me where it was posted. It wasn't. The two customers who were in car line behind me were behind me in store. Said the same thing.
Supreme cc services LLC. (01/22/2020)
This used to be a great pharmacy, but the level of customer service has really gone downhill this last year. They have techs like Sandy that still cant do her job after months there. Every time i have to go up there the wait is ridiculou- for prescriptions already filled!
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