Ashcroft & Oak® Jewelers

I had my wedding ring fixed there and i am very pleased with their work.

Staff is always friendly and helpful. Great selections of high quality jewelry.

I was just looking around the store. My girlfriend was with me. As any sales oriented business, there was a poor excuse of a salesman drift over our way as we were looking at the topazes. “Can I help you with anything” he asks. I told him we were just looking. He then proceeded to pull a rather large topaz out from behind the case and said she would really like this. He then says, “is she worth it?” This was a poor attempt to attack me personally into buy the 400 dollar ring. We will never consider buying from this company. Especially since they hire such rude sales associates

Good jewelry. Not over priced. Wish they did their own work instead of having to ship it off, but my jewelry looks great!!

So I went to the Jefferson mall ,and the lady that worked their was very helpful. Honestly at this point I probably would have gave you 5 stars. So they sent my engagement ring I bought for my fiance off to be sized. They said it would take about a week to be sized at the most two week. It's going on three weeks. So that killed my engagement plans. Apparently by the other comments this happens often. You all really need to correct that. So I called customer service the lady was nice ,and told me she would give me a call this afternoon to find out what's going. Still haven't heard back from them today. The staff is nice. However, I feel like maybe they don't respect people's time.