Map
Detailed Information
- Place Types Dentist
- Address 1808 S Pennsylvania Ave, Lansing, MI 48910, USA
- Coordinate 42.7126601,-84.5385292
- Website https://painlessdentistryimplants.com/
- Rating 4.5
- Compound Code PF76+3H Lansing, MI, USA
Openning hours
- Monday 8:00 AM – 4:00 PM
- Tuesday 8:00 AM – 4:00 PM
- Wednesday 11:00 AM – 7:00 PM
- Thursday 8:00 AM – 4:00 PM
- Friday 8:00 AM – 4:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
When I walked in I felt immediately at home! They greeted me warmly Kimberly and Mandy are the sweetest ever!nMandy took her time to make sure that I was fully scheduled and answered any questions that I had! I had Dr Mason and the dental plan, he helped me picked out the right plan of action.nnI look forward to having a great smile made by these lovely folks!
To everyone reading reviews: look at how many people with one review praise mandy by name with generic praise. Exactly like coerced or fake reviews.nnHad an appointment. Got sat 40 minutes later. Another 50 minutes passed without anyone coming to my chair except an x-ray tech who talked to me as if I were a child. After almost 2 hours, they asked me to reschedule - and waste another 2 hours of my life. I told them if my tooth wasn't going to be fixed I would find a practice that respects my time, that got their attention and got my tooth fixed in minutes. I was told it was because my appointment was low priority. I suspect a lot of people make appointments expecting them to be honored instead of being told it was low priority. Do not come here if you value your time at all.
Maybe I should have had whoever Dr. Mason and mandy are that people are raving about. My wife and I had a different experience. In the end we got what we needed, but the service was very poor. As others have said, often not much respect for your time, and As others noted disrespectful staff. I keep fairly low standards for businesses, but one or two people there would interrupt me, talk down to me, and did a very poor job explaining what was needed and why (on the phone once then in person so may have just been the same person.) Then my wife and I both had to go back in to have fillings fixed, which was a bit of a bummer. Then my wife had to go in a second and a third time which led to a root canal. She also experienced rudeness and being dismissed by staff., As well as having staff gossip about others while workingnnMaybe this is paranoid, but I can see how another reviewer was suspicious about all the 5 star accounts of service. I am surprised too, and I don't usually see this many people listing names in reviews. And most people have only reviewed this one place. Whatever is up, just know this place is mediocre at best.
I went there January 20 for my first appointment, people were super nice. Having not been to a dentist in years, I knew that it would take multiple appointments. I was told they would find out what my insurance would cover and get back to set it up. I have left 5 messages and still have not heard anything. I still have a tooth that cuts the inside of my mouth. Can never get ahold of these people.. Its March now...
The personnel at Painless Dentistry are professional yet they strive to make you feel relaxed and comfortable.nnMandy and Emmy greet you with smiles. Mari and Franny are efficient assistants that have you grinning like a fool as you discuss life. Kimberly and Anna are the hygienists that really know their stuff. Dr. Mason keeps my mind off the needle in his hand and, before I now it, it is done and I am out the door. This office is cohesive and everyone works together like a well-oiled machine.nnThis office is wonderful and I highly recommend it.
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