Long Beach Marina, Sebago Maine

I frequent LBM's gas dock on the weekends as my boat is fairly thirsty and it likes the 93 octane. Easy in and easy out, the staff is nothing short of amazing and it is a family owned and run business. Thank you for such a great experience every time I come in.

Had a great day rental over this past weekend! Boat was clean, ran smoothly and the people were very nice to deal with! Will definitely make this a yearly pilgrimage! Thanks

Long Beach Marina - True StorynnI rented a boat from Long Beach Marina for a week while staying at Sebago Lake. It was a good week and my family enjoyed themselves. I returned the boat to Long Beach Marina around 3:30 PM on the last day to avoid a line – before the 5:00 PM requirement. When I returned the boat, they looked it over and then thanked me for returning it in such great condition. They said that it looked like I had not even used it and that I would get the $1,500 damage deposit returned. After getting home the next day (7/25), I received a call from a woman at the Marina saying that the Bimini covering was missing from the boat and they were going to charge me $100. I told them that I never used the bimini – or even unzipped the pouch that holds it. The woman did not believe me and told me that “these things don’t just disappear”. I assured her multiple times that I didn’t even touch the bimini zipper to open it. Every time I said that, she said these things don’t just disappear with the implication (and tone) that I stole it. (This back and forth happened about 5 times.) We hung up the call. Three days later (7/28) I checked my credit card transactions and saw that they had in fact charged me $100 despite my strong denials that I stole it. I called them immediately to let them know that this is unacceptable. The young man who answered the phone put me on hold; then came back on the phone and told me that they found the bimini covering in another boat bag…two days ago (7/26). No one called me to tell me they found it. No one called me to tell me that they were sorry for accusing me of stealing it. No one called me to tell me they would refund the $100. I have since called back twice asking to speak with the owner. I have not received a call back from the owner or been issued a $100 refund.nnThis is how they treat a customer who paid in full, returned on time, returned in excellent condition and respected their property.

Great people

We rented 2 25' pontoon boats for 1 week in mid July. The boats were new and performed flawlessly. Great performance as well (115 HP trimable outboards). Owner and staff were GREAT! Efficient and very helpful. We hope to return next year and rebook with them again.