Home United States Maine Nationwide Insurance: Casey Brougham Agency

Nationwide Insurance: Casey Brougham Agency

239 Lisbon St, Lewiston, ME 04240, USA

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Detailed Information

Place Types Insurance agency
Address 239 Lisbon St, Lewiston, ME 04240, USA
Coordinate 44.0946561,-70.2163384
Website Unknown
Rating 1.3
Compound Code 3QVM+VF Lewiston, ME, USA

Openning hours

Monday 8:00 AM – 4:30 PM
Tuesday 8:00 AM – 4:30 PM
Wednesday 8:00 AM – 4:30 PM
Thursday 8:00 AM – 4:30 PM
Friday 8:00 AM – 4:30 PM
Saturday Closed
Sunday Closed

Photos

Nationwide Insurance: Casey Brougham Agency

Reviews

Sheila Sprague (12/09/2019)

Been trying to call for weeks to add a building to our existing policy. 3 separate messages left, 3 separate weeks, no return call ever! Called the bureau of insurance today to make a complaint, filling out the forms and sending it in!nnSuch a shame! Very poor customer service! We now have to purchase a new policy elsewhere and wait for this one to expire to change agents!nnMr Casey-nYou have caused a lot of work and a lot of money! May God bring to you what you deserve!

B. McDowell (02/15/2018)

I have had nothing but bad experiences with this company. There are seldom actual people in the office to man the phones, and those who are there are often untrained and cannot help. Mr. Brougham is almost never in the office, and if you want to speak with him directly, he only comes into the office from 3-4 or so. Essentially, this means if you want service with the Brougham Agency, you have a one-hour window daily to do so. I have no idea why he does not train his staff, who are friendly, but incapable of any active help. I will be changing agencies very shortly!!

Donna Barbieri (09/13/2018)

I have NEVER had such poor customer service with any type of company! Calls are just ignored, tried to get a return call for the last 2 weeks. I resolved my issue by changing to another agent who was very helpful (Jaimie at the Cross Agency in Bangor).

Amber O'Leary (05/10/2017)

I came in to get insurance, the lady in the front was helpful and nice but we had to wait for the guy to show up to finalize it. Said it would be about an hour, HA! I got sent out and was told that it would get started. Well we will just say it never got finalized yesterday. I show up this morning when they are SUPPOSED to be open which is 9am. Well here it is 9:19 and there's not one soul here. Not impressed with this place

Hans Morris (03/24/2017)

Worst service I've ever experienced in any way for any type of business or service. Unresponsive for urgent matter for weeks at a time regardless of trying to contact him by phone or email. Evidently he is the agency and completely unreliable.

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