Home United States Utah Cold Stone Creamery

Cold Stone Creamery

2302 N University Pkwy, Provo, UT 84604, USA

+1 801-373-4703

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Detailed Information

Place Types Bakery
Address 2302 N University Pkwy, Provo, UT 84604, USA
Coordinate 40.264843,-111.669754
Website http://www.coldstonecreamery.com/stores/20080
Rating 4.2
Compound Code 787J+W3 Provo, UT, USA

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Reviews

Jacob Hardman (09/08/2020)

I like ice cream so much, it's a serious problem

Derek Christensen (11/21/2020)

Incredibly unimpressed. I’ve lived all over the country and have loved cold stone. The customer service was terrible, and it became clear they didn’t understand the concept of a line. They would bounce back and forth bottlenecking the ever growing line at the register. They had enough employees, but they didn’t have the sense to serve ice cream.

Carlie Stanford (10/11/2020)

I am not normally one to write a review but I was very disturbed by my service tonight. The line was out the door. There were plenty of employees working but a few of them sat by the cash register, chatting and ignoring all the customers. The others worked with no urgency. Once we got to the front of the line, we heard them chat amongst themselves about how tired they were, how terrible some customers had been, and how dumb my husband's choice of sugar-free ice cream was- very unprofessional. I also noticed they were all wearing NO gloves. Disgusting. They were touching the register, credit cards, spoons, ice cream cones, everything. I never saw them wash their hands or put on a pair of gloves. Very disappointed in my service tonight.

Rope Ryan (10/22/2020)

I got the new boo cream stuff. They warn you it'll stain your mouth black, which it does. Stain lasted little more than an hour. Turns out its not only your mouth that goes black. Panicked a little this morning when I went for my morning routine but it's all good.

Emily Harrah (03/04/2020)

I love cold stone. If I’m in the mood for ice cream, I always come here! I love the chocolate devotion. If I don’t finish it, it’s just fine to be put in the freezer to eat tomorrow. There is a great rewards program here and discounts for cakes and ice creams. There are many options to choose from and every time we have been here the employees have been very helpful and quick. We really like this location and LOVE this ice cream!

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