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T-Mobile

13332 Village Green Dr, Huntley, IL 60142, USA

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Detailed Information

Place Types Electronics store
Address 13332 Village Green Dr, Huntley, IL 60142, USA
Coordinate 42.1352988,-88.4293199
Website https://www.t-mobile.com/store-locator/il/huntley/village-green
Rating 3.9
Compound Code 4HPC+47 Huntley, IL, USA

Openning hours

Monday 10:00 AM – 8:00 PM
Tuesday 10:00 AM – 8:00 PM
Wednesday 10:00 AM – 8:00 PM
Thursday 10:00 AM – 8:00 PM
Friday 10:00 AM – 8:00 PM
Saturday 10:00 AM – 8:00 PM
Sunday 11:00 AM – 6:00 PM

Photos

Reviews

Bonnie Treadwell (02/27/2021)

The girl who replaced my screen protector was wonderful. Also, it was no charge

Doreen Wilson (10/06/2020)

10/5/2020nAt the end of September, I wanted to switch from ATT to T-Mobile. Spoke to a Store Manager and went into the T-Mobile in South Elgin. Was there literally for 3 hours. Mind you it was a pleasant experience, at least from what I thought. I didn’t know I was being taken advantage of at the time. The Store Manager Jamil in South Elgin, didn’t explain the billing, the changes or if I would see any credits. Messed up the PROMOS I WAS PROMISED. Also, he took it upon himself to go grab two screen protectors off the shelf and said “it was on him”. Wow, thanks! NOPE he added it to our account and now IM FINANCING $80, which is a small amount each month BUT IM FINANCING SOMETHING I NEVER ASKED FOR!!nnTHANK GOODNESS FOR ARIANA AND JOSH AT THE HUNTLEY LOCATION FOR EXPLAINING MY DETAILED BILLING, EXPLAINING THAT T-MOBILE DOESN’T RANDOMLY ADD ITEMS FOR YOU TO FINANCE WITHOUT ASKING YOU FIRST AND GENERALLY TAKING THE TIME TO HELP A CUSTOMER WHO WAS ABOUT TO DUMP T-MOBILE BECAUSE OF A BAD STORE MANAGER IN SOUTH ELGIN!

jamie lopez (04/15/2019)

Came in for phone issues and was not too happy about it and after leaving my issues were fixed I was helped by Krista and Amanda they were great and knowledgeable! Awesome employees helped with no complaints they were very professional and nice they restored my faith in this store it was way more pleasant this time I will ONLY recommend them! Great attitudes! Those girls were great!!

Caroline Lashin (10/28/2019)

I have needed to return to this store numerous times over the past few weeks. I have had at least 4 different staff assisting me. No fault of theirs but have had repeated phone connection problems. They went above & beyond in doing their best to resolve the problem along with tech support. Thanks to today's staff for assisting me once again!

Johnathon Robert (07/05/2019)

This store has no good customer service skills. The manager Brittany has the worst attitude and you can tell she would rather be doing anything else other then helping you.. I was sad to hear Camille had been transferred

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