ProfessioNails

I think it’s unprofessional when the owner is saying i wanted a full refund... never did I ask for a refund. Simply wanted them to fix my nails and for her to comprehend my point. The owner did offer to fix the 1 nail that was shorter and w bumps but was very rude about it. Usually nail salons charged extra for nail shape and length... which is why I got upset because my nails were shorter than expected and oval... yet she was telling me it was almond! I get almond ALL the time and I have no problem paying the price! But I do have a problem when I am not happy with my nails and the owner gives me attitude & does not understand where I’m coming from. 2 months ago I did go to paradise nails and got a pedicure... pedicures typically last 30-35 min... this one only lasted about 12 min and I did not get my cuticle or nails properly trimmed... I never asked for a refund I simply just posted a review saying I was not happy with the pedicure service and the owner replied and asked me to come back... I did and I immediately updated my review to good service! I never asked for money REFUND! & it’s ridiculous how this owner is trying to put that out there! Obviously if I don’t like the service I can leave a review so future customers don’t experience what I did. & she never gave me the option to come and get my nails off to have a full refund until now haha. Very unprofessional! ALSO it’s crazy that this place is getting bad reviews and the owner is mentioning my name to them? & I don’t even know them! I will definitely be telling my close friends/family not to come here but I would not tell them to leave a review so get your facts right please.

They did a great job with my nails and the prices are decent. The only concern is they have maybe four spots to park right in front of their salon. The other spots are reserve for other shops, so on a busy Saturday it may be hard to find a parking spot.

One of my favorite shops. Good prices for gel nails. I had a nail chip shortly after getting my nails done and they fixed it for me. My last set lasted for 5 weeks without chipping.

I can't say enough good things about ProfessioNails. This is my go-to place. The staff are so kind and accommodating, and they also do such an amazing job. I always leave with the best manicure/pedicure. Their waxing services are also great! In my opinion, this is the best place to get your nails done- not only in Provo but Utah!

very glad that my mom and i came here. we just moved from moab and we’re looking for a new nail place to go to. we were very skeptical at first because no one wants to spend money on a bad job but they did excellent!