Kay

Last year I went here to get a gemstone replaced in a ring, they couldn't give me a price in the store so they sent it off and had my ring for 3 weeks. After 3 weeks, I had to contact them to see wharf was going on and thats when they told me they replacement stone would be $250, which was more than i paid for the ring and it has several of the same tanzanite gemstones in it of the same size along with diamonds. So I just went and picked my ring up without having it fixed. Jump forward to a couple weeks ago, my husband and I went in to have ny ring cleaned that he bought through kays. There were only 2 other people in the store, when we walked in the sales associate got snappy and told us we would have to wait a minute. We wondered around the store for 45 minutes while the other associate helped the other customers, and the other associate just fiddled around at the back desk. Needless to say, we never got helped. My husband got really frustrated with the whole situation so we left.

There's an employee here that is very offensive. Will not be shopping here

This was easier than I thought. The girls really made a husband buying his wife a birthday gift fun.

Got my engagement ring size, well I thought thats what I was doing , 50 bucks for them to make it very uneven (not round ) at all , and the damn thing is still to big.. Do NOT go here for ring sizing!

I bought a ring from kay for my girlfriend while in Florida. It was special because it came from florida and it was being discontinued so we got one of the last ones of the kind. We brought it back to kentucky to have it sized and when we got it back the next week, the ring we got back was not the same. Our ring is probably lost somewhere.