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Gregory INFINITI

1205 S Milwaukee Ave, Libertyville, IL 60048, USA
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Detailed Information
Openning hours
  • Monday 8:00 AM – 8:00 PM
  • Tuesday 8:00 AM – 8:00 PM
  • Wednesday 8:00 AM – 8:00 PM
  • Thursday 8:00 AM – 8:00 PM
  • Friday 8:00 AM – 6:00 PM
  • Saturday 8:00 AM – 6:00 PM
  • Sunday Closed
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Gregory INFINITI
Gregory INFINITI
Gregory INFINITI
Gregory INFINITI
Gregory INFINITI
Gregory INFINITI
Gregory INFINITI
Gregory INFINITI
Gregory INFINITI
Gregory INFINITI
Reviews
Jackie Weaver (02/22/2021)
This was by far the best experience I’ve ever encountered. Michael was very knowledgeable and understanding with my needs. Very professional and Thorough with everything. He made it hard for me to turn down this awesome opportunity. He was excellent and went above and beyond to make this process as easy and simple as possible. Treated me like a family member if I should say. I’m only allowed 5 stars for this rating but he deserves double looking forward to buying another car from you soon. Thanks for everything.
Lisa Spitzock (03/10/2021)
We visited the dealership to consider purchasing a used vehicle. The salesperson was helpful and attentive. We appreciate the extra effort from F&I manager and owner. Thank you for being responsive and working with us. We are happy with our purchase. Thank you again!
Nitch Philsen (03/02/2021)
The service department was excellent. Handled receiving with minimal trouble. You drive indoors, where they help with your checkin. I received a loaner vehicle which was clean and new. Check out was even easier. Everything was explained and documented. The facility is very clean and friendly. The staff is friendly and helpful.
Caroline Kim (03/02/2021)
New location is nice upgrade and just down the street from previous location. Joey and Mike were the best, accommodating and courteous and an overall great experience. No regrets
Vanessa (02/20/2021)
If I could give them zero stars I would - Absolute worst company. I traded in my leased 2017 Jeep Wrangler and purchased a new car w. cash @ Gregory Infinity on January 16th. It took 35 days and several phone calls and complaints to receive the title to my new car. And it arrived without a signature! The lady told me to just “sign her name for her”. Additionally, they waited a week to cut the check to my lease holder, failed to reference my account number (or any identifying info on the check) and also failed to include the odometer and damage disclosures. Which means that 35+ days later my lease remains open, I’m still getting charged, and have even incurred late fees! When I’ve tried to get in touch with anyone at the office, no one picks up or returns any phone calls. Even the bank has been unsuccessful in receiving a callback to resolve the lease. Hands down worst company, worst customer service. Nightmare start to finish.
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