Duffy's Auto Sales & Services Inc

Stay away from this place. They will not work with you and prey on people who are desperate. Vehicles are way overpriced. They want almost $40,000 for a truck with 126,000. Really? As far as the staff, they are garbage. They all need a class in customer service. Bottom line, these guys will rob you blind. STAY AWAY! Don't get fooled by the stars or 5 stars. They use friends and employees to put those in there.

Poor customer service and business practices! My husband found a car online Saturday (4/3) and contacted through the online platform, as well as calling the dealership directly. When speaking to the salesperson my husband offered to purchase the car, without financing, over the phone without seeing the car right then and there. The sales person advised that someone was looking at it. At that point he did the stand-up thing and stated, he had to give the other person a shot, and would contact my husband if it didn't go through. Hours went by, we had not hear anything and my husband, disappointed, gave up on the idea. Then the phone rang. His face lit up. It was the dealership. The car was still available due to the other customer's financing not going through. My husband at the time again offered to pay over the phone immediate to lock in the sale. The salesperson advised that was not necessary, just to take a photo of his license and send it to him so he could draw up the paper work. My husband did as instructed. We were hours away for a sporting event for one of our children, but drove that night 4 hours to take a look at the car on the lot. The next day, Sunday (4/4 - Easter), my husband reached out and stated he would see the sales person at 9:00 a.m. tomorrow to finalize the deal. The salesperson texted him back and told him he sold the car. That the other guy had come back late Saturday with the financing. The sales person never called my husband Saturday again after he gave his word the car was ours. The car was front and center on the lot Saturday night with no indication it was sold. Also, if the person that supposedly bought it lived in Iowa, why was it still there? Hmmm... Perhaps he was able to pay over the phone? This is a terrible way to run a business and not the proper way to treat potential customers. Their sales people need to be schooled on communication skills and customer service!

The staff at Duffy's has always been kind and caring, and has communicated every step of the way through 3 cars so far.

An easy peasy not cheesy experience with Fred Raikes. Straight shooters. Nice people.

Had a great experience at duffys. Chris is a man of his word and stands behind his autos. His service manager Sean was great to work with and had the repair on the vehicle we purchased done in record time. Outstanding service. I guarantee I will be back for my next vehicle.