Century 21 New Heritage West - West Dundee Office

This realty group is the only group I would ever go to when it comes to buying or selling a home. I stopped in one of their offices as a novice first-time home buyer who knew NOTHING about buying a home. I was terrified of the entire process and had NO idea what to do or say... Pam B was so helpful, she walked me through the process of what happens, and gave me GREAT advice about how to whittle down what we wanted in our first home. It’s a scary process!! Even though I wasn’t ready to buy and just wanted to educate myself, she helped me understand what kind of things to look for, and what the process might look like. She sent me emails about homes in the area in our range that had the amenities room desired, and she never made me feel uncomfortable.nnWe ended up ‘pausing’ our home search to take care of some family matters, and we didn’t look again for a while, and used a family member as our realtor until there were some health conflicts that prevented them from continuing to help— but she referred us to “a great brokerage in town that knows their stuff”. Turns out that it was New Heritage, again! I was so scared to start the process over again with someone I didn’t know, but I could not possibly feel more welcome when we went to their office! Everyone there treats you like family from the second you walk in the door. Our realtor was out when we stopped in, but we were helped out Very kindly, and contacted the second she was free.nnThese people really take the time to find out both what you want, and what you NEED. They help you prioritize what is important, but also keep you grounded when it comes to realistic expectations. It is SO scary buying a house for the first time, and we had a nightmare experience with our lender— but our realtor took care of everything, and offered so much comfort, guidance, and just the knowledge that comes from years of experience.... They were our rocks in the storm, and we are now very blessed to call our realtor a friend!! We know exactly who to refer people to when they are looking for their new home— these people are the real deal, and they get the job DONE!

We recently purchased new home. Our realtor Paul Kopetsky was the best we ever have worked with. Paul helped us get everything completed in a timely manner. Now we can enjoy our beautiful home and that’s all thanks to Paul. I highly recommend this office and Paul for any real estate needs.

My fiancé and I worked with Paul Kopetsky of this group and we wouldn’t work with anyone else in the future! The team at Century 21 is very professional and responsive. We were first time buyers and they also gave great advice on purchasing our first home. We could not be happier and highly recommend Century 21, we had a phenomenal experience!

Words cannot describe the incredibly talented people Lisa and her team bring! Full analysis of the current value and set our expectations to easily put our vacant property on the market. Looking forward to working with them to sell our home in the next couple of years too!

Paul Kopetsky is the best realtor I have worked with. The Century 21 team at this office is awesome! Everyone is super helpful and friendly. I recommend this office for any of your real estate needs.