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T-Mobile

2024 IL-50 Ste A-1, Bourbonnais, IL 60914, USA

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Detailed Information

Place Types Electronics store
Address 2024 IL-50 Ste A-1, Bourbonnais, IL 60914, USA
Coordinate 41.1862028,-87.85085
Website https://www.t-mobile.com/store-locator/il/bourbonnais/rt-50-st-
Rating 3.6
Compound Code 54PX+FM Bourbonnais, IL, USA

Openning hours

Monday 10:00 AM – 8:00 PM
Tuesday 10:00 AM – 8:00 PM
Wednesday 10:00 AM – 8:00 PM
Thursday 10:00 AM – 8:00 PM
Friday 10:00 AM – 8:00 PM
Saturday 10:00 AM – 7:00 PM
Sunday 11:00 AM – 5:00 PM

Photos

Reviews

Kiki Grimes (09/12/2020)

Came here to the store and had the most worst customer service. Jody is the worst rep I have ever dealt with. He was so rude. Made me feel bad about myself. Didn’t give me any time to talk, didn’t look at my phone or open my account. On top of it he made me wait outside when NOBODY WAS IN THE STORE. So over dramatic. I had my mask on fully and he still acted like I was infested with a disease. I WILL NEVER COME BACK HERE. I recommend everyone to go to a different store. Kankakee isn’t to far from Bourbonnais but they are so much more professional and they actually care and give you the time of day. If I could give no stars I would.

Tom Cadieux (02/06/2021)

Under staffed! Waited in the car for 45 minutes before we were allowed to come into the store. Only had 2 people working on a Friday night. Came in to upgrade 2 phones, left with our old phones after being in the store for over 3 hours. They couldn't get the promo for one of the new phones to work in their computer.

maiseyolleh (10/01/2020)

My experience at this store was delightful. Usually when I go to Tmobile its incredibly boring and seems to take forever, but at this specific location a very nice man, Patrick, made the experience go by much faster and I had a great time. Thanks for helping me and answering my questions!

Chelle Neverknow (Raven) (08/23/2020)

At first it was great. I got a new 2 new phones and even got talked into the one plus for my daughter. ( she doesn't really like it but was talked into over her iPhone.) Every time I've come back to pay a bill there is always a situation. They are usually understaffed and even had us waiting in the car when there were two staff members and one customer. We were inside for 2 minutes before there was another situation and we were asked to leave without getting served. To top that off, my mom has their pre-pay plan and they shut her off three days before the bill is due even after getting a message that said she has three days to pay the bill. We aren't happy at all.