Map
Detailed Information
- Place Types Electronics store
- Address 1584 IL-50, Bourbonnais, IL 60914, USA
- Coordinate 41.172604,-87.850371
- Website https://stores.bestbuy.com/il/bourbonnais/1584-n-state-route-50
- Rating 4.1
- Compound Code 54FX+2V Bourbonnais, IL, USA
Openning hours
- Monday 10:00 AM – 7:00 PM
- Tuesday 10:00 AM – 7:00 PM
- Wednesday 10:00 AM – 7:00 PM
- Thursday 10:00 AM – 7:00 PM
- Friday 10:00 AM – 7:00 PM
- Saturday 10:00 AM – 7:00 PM
- Sunday 10:00 AM – 7:00 PM
Photos
Reviews
I've updated my review because of the professional service and time spent with us. Nate, and only Nate, saved this review. Helped us with all our questions and gave suggestions which ultimately lead to us ordering correct item. Because of Nates great service only, we will join the annual membership for Geek Squad. Great guy and deserves recognition for going above and beyond. Thank you
They always have what I'm looking for and the staff is super helpful
Bought a dishwasher less than a year ago. I add g the 5year protection plan. Best Buy canceled the tech appointment without telling me and they don’t answer the phone. I’ve now been without my dishwasher for a month and just keep going in circles trying to get someone to come out to look at it. This is by far the worst experience I’ve ever had with any company. Don’t buy anything from them it’ll be a C waste of money.
One of the worst customer service experiences I have ever had. Took my parents in to get them smart phones (they are elderly) and they had to wait for 4 hours to get service because of a shift change. We were asked to give our information and what we were there for. It took 4 hours for someone to service us (There were only 2 people ahead of us this whole time) and another hour to get them their phones. Fortunately a couple who had also been waiting 4 hours were nice enough to give up their seats for my parents. Either hire more staff or work on that shift change policy. It should not take more than 1 hour to help a customer at most.
Absolutely horrible customer service. Not only were they rude and yelled at me; they lied to me as well. If I could give them negative stars, I would. I left traumatized and took days to recover. I am a nice suburban mom and found this behavior shocking. I think the store should be closed.
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