Map
Detailed Information
- Place Types Jewelry store
- Address 1020 S Randall Rd, Algonquin, IL 60102, USA
- Coordinate 42.1599617,-88.3364868
- Website https://stores.kay.com/il/algonquin/1020-s-randall-rd-.html?cid
- Rating 4.1
- Compound Code 5M57+XC Algonquin, IL, USA
Openning hours
- Monday 11:00 AM – 7:00 PM
- Tuesday 11:00 AM – 7:00 PM
- Wednesday 11:00 AM – 7:00 PM
- Thursday 11:00 AM – 7:00 PM
- Friday 11:00 AM – 7:00 PM
- Saturday 11:00 AM – 7:00 PM
- Sunday 12:00 – 6:00 PM
Photos
Reviews
BAD..... Don't waste your time going nowadays, sign in policy appointments only, they'll only let you in if an associate is available you're better off ordering online or don't even bother at all im shocked if they even turn a profit. I wish I could give them no stars.
Get the guarantee on your jewelry, mine covered a diamond that fell out and a couple cracks I had on the bottom band. It's not their fault regarding quality, it's me because I clean houses and constantly working with chemicals, having my hands in water, or in gloves and moving stuff around, Im rough with the amount of work I do with my hands. But the guarantee they offer covered everything!
Algonquin Kay jewelers is my go to location because of one reason, Peter! He is by far the best employee at this location. He has helped me with warranty claims, new purchases and also is the only one who cleans and buffs my ring to make it look like it is brand new again. He is very knowledgeable and always a pleasure to work with. Highly recommend working with Peter you wont be disappointed.
Horrible customer service at Kay in Algonquin IL. As soon as I walked in the door a sales associate told me I needed to sign in with my name, number and email. I asked why do I need to sign in and all she said was in case something happens. Really weird and not a great answer as far as I’m concerned. Why would they need my personal contact info. All 3 sales people were with customers and didn’t even have the decency to acknowledge me to at least say we will be with you momentarily. Waited for a bit and left. What a waste of time.
Margarita was very friendly and mindful of covid protections. She did an excellent job!
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