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T-Mobile

1499 S Randall Rd, Algonquin, IL 60102, USA

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Detailed Information

Place Types Electronics store
Address 1499 S Randall Rd, Algonquin, IL 60102, USA
Coordinate 42.154588,-88.3347441
Website https://www.t-mobile.com/store-locator/il/algonquin/randall-cou
Rating 3.8
Compound Code 5M38+R4 Algonquin, IL, USA

Openning hours

Monday 10:00 AM – 8:00 PM
Tuesday 10:00 AM – 8:00 PM
Wednesday 10:00 AM – 8:00 PM
Thursday 10:00 AM – 8:00 PM
Friday 10:00 AM – 8:00 PM
Saturday 10:00 AM – 7:00 PM
Sunday 11:00 AM – 6:00 PM

Photos

Reviews

Megan Blankenship (08/22/2020)

My husband and I upgraded our phones and had a wonderful experience! Leo went above and beyond to help us with every question we had and made sure we were comfortable with the new phones. Helped us out with the screen protectors and cases that he put on! Stress free Saturday thanks to Leo! Well be using this location exclusively from now on.

Maria Leon (11/01/2020)

Terrible service from both an associate and a manger! Extremely rude and dismissive. Was there to upgrade to the new iPhone. Explained I had purchased the warranty, but for some reason it wasn’t on my account and since they took my screen protector off I wanted a replacement one. Refused to honor it. So I took my service to a T-mobile 30 minutes away where they know what good customer service is.

barb keen (01/08/2021)

The guys here at T-Mobile were just wonderful. I came in and they went over and beyond to help me with problems getting my Gmail on my new phone which I had bought at a store closer to my house. They were kind and so patient as I am of the older generation where I know nothing but how to text or make a call. If you are looking for excellent customer service for any problems or need a new phone go here. You won’t be sorry.

Jason Lebar (08/03/2020)

We finally found a cell phone company that cares about it's customers! After Verizon mislead and didn't care about us and then AT&T gave us wrong information numerous times..... T-Mobile in Algonquin provided. Lisa was amazing to work with. Honest about what she could and couldn't do and was so great helping us get all of our lines switched over. So far so good on the service!

Joseph Knuerr (11/22/2020)

Terrible service, Store opens at ten. I had an eleven o'clock appointment, checked in at eleven, they told me I was next. I saw 3 other people walk in after that. At 11:40 I went in to question what happened. I was told I need to wait outside until they called me. Find another location if you need to use t-mobile.

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