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Kristy Katzmann (09/05/2020)
I had previously used Mini Moves for my move from Chicago to Austin and had a very good experience which is why a year later when I was moving back, I hired them again. Initially I had some concerns because I was being quoted only a few hundred dollars less than my move out (in spite of the fact that I had sold my sectional couch, coffee table, 3 bookshelves and dresser and wasn't moving those items back), but out of state moves are tough and I wanted to ensure my remaining belongings arrived safely. The movers they hired on the Austin end (Apple Moving) sent a contractor who did not properly pack or wrap my items in my apartment, but rather said Apple Moving would pack them at their warehouse before shipping. Unfortunately, small items were not boxed together as I was told (and therefore I incurred an extra $500 in fees) nor was my furniture wrapped and it arrived damaged (even missing bolts rendering it useless). To make matters worse, I was somehow charged and ADDITIONAL $300 with no explanation. Now I am being charged MORE than my move out with all the furniture AND my remaining furniture is damaged. I am currently in a dispute with this company and thus far have been told to submit claim forms for my damaged items (with no guarantees there will be any reimbursement). This of course does not address the nearly $750 in extra charges. Dealing with the situation has been extremely frustrating and disappointing during an incredibly stressful time.
Angela Evans (05/08/2019)
So far great!nWorking with Michelle and Paul on an upcoming move and the customer service level has been fantastic. They are very responsive. Hoping that the move goes as smoothly as setting it up has been ud83dudc4d
Michelle Stevens (08/23/2020)
Stole property. Over $1000. Crooks. We have the ring doorbell with pics that caught them red handed. They did return the property but still- NO
John Millard (08/22/2019)
I like these people. Work hard and ship fast. They are good people.
Michelle Overboe (09/22/2018)
We did a movie with Mini Movers, Tay and Sam and Chay were top notch movers.nVery courteous, very thorough cautious and careful with our things. The expertise of getting everything packed and wrapped and put into the Pod was amazing. I would totally recommend this group for moving anything from the small job to the largest job.
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