Map
Detailed Information
- Place Types Insurance agency
- Address 4415 Harrison St, Hillside, IL 60162, USA
- Coordinate 41.8689289,-87.8927165
- Website http://united-co-of-america.jany.io/
- Rating 2.7
- Compound Code V494+HW Hillside, IL, USA
Reviews
Still waiting on a response and have called all of the new numbers and still nothing. This company never gets with the policy holder about new changes because I have not moved or changed in 14 years but been with this company for 29 years and it has dropped down to lowest standard. I am just trying to get some questions answered and no luck whatsoever.
Hillside location is horrible. I've been given 4 telephone numbers to reach them and I can't reach anyone. I've been a customer of United for 14 years and I have never seen mess like this.
The office working agents seem to be unconcerned and don't return calls as they promise. I recieved a promise of a return call from my agents supervisor, but he never called me back. I dont like my agent either, I was incarcerated due to a misunderstanding and I later met with my agent to discuss a loan from my insurance and during our conversation she asked me if I was planning to go back to jail (jokingly). I considered that to be unprofessional and tacky , and that is why I chose to speak with her supervisor...
Poor customer service and lack of technology. Can’t pay online. Must have agent come to your home to pick up payment or go in their office to pay. The agents tell you to call and pay over phone, but no one tends the phone and you can’t leave messages. Don’t know how they’re still in business.
I consistently change reps & they never reach out to meet me. Had started calling in my payments now the phone no disconnected. Called the district no on the book phone just rings. Very uncceptable!
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