Map
Detailed Information
- Place Types Car dealer
- Address 7911 W Roosevelt Rd, Forest Park, IL 60130, USA
- Coordinate 41.8651622,-87.8211239
- Website https://www.hawkcdj.com/
- Rating 4.2
- Compound Code V58H+3H Forest Park, IL, USA
Openning hours
- Monday 9:00 AM – 9:00 PM
- Tuesday 9:00 AM – 9:00 PM
- Wednesday 9:00 AM – 9:00 PM
- Thursday 9:00 AM – 9:00 PM
- Friday 9:00 AM – 8:00 PM
- Saturday 9:00 AM – 7:00 PM
- Sunday Closed
Photos
Reviews
I must say thank you to Annmarie, one of the service advisers. She was patient, attentive, detail-oriented, and ensured all necessary repairs were performed. She immediately addressed any issues and was knowledgeable. Ray, the service manager, was also prompt and resolved all concerns. With everything going on in our current world and considering how busy the service department was that day, they really did a good job overall. Thanks to all of you for keeping me safe by keeping my Jeep running smoothly-
Paul was my salesman, He was so great with helping me find a car that was good for me. He didn't try to just sale me anything he made sure I was comfortable and made me test drive other vehicles before picking my car. His father instinct kicked in and treated me like a daughter and explain everything to me. This was the best experience I have ever had when purchasing a new car. If I had to do it again I would choose Paul a million times. He made me feel so comfortable with my decision of my car I wanted to give him a hug but due to COVID-19 I couldn't.. I just want to say thank you to Hawk Dealership and Special Thank You to Paul You Rock !!!!!! ud83eudd18ud83dudc4fud83dudc4fud83dudc4fud83dudc4f
Thanks to Alex I was able to trade in my 2010 Ford Fusion for a 2020 Chevy Equinox. He made sure I left with a SUV that I was happy with. I told him what I wanted and he got the job done. Thanks again!
Jason was good to us the moment we stepped foot in the building. He assisted us from start to finish in getting our super awesome Jeep Gladiator. I’d say he went above and beyond with the customer service, was very knowledgeable, and honest. The financing department also provided excellent communication and customer service. I left with my brand new Jeep Gladiator extremely satisfied. Highly recommend Hawk CDJ to anyone looking for friendly, competent, respectful customer service while hunting for a CDJ.
I went to get a recalled part replaced. They said it would take about an hour and it took about that time; over the hour by about 10 minutes. The only thing that bothers me when I go there is that there is never anyone to meet, greet and direct you where to go. I walked in to the mechanics service department and was not acknowledged. The person behind the counter didn't look up from his paperwork and the other employee, who walked in behind me, again nothing. A third person came in and gave no acknowledgement either, but I just spoke out loud, to who ever and stated my business. Then, just one person, the last guy who came in answered. Basically, customer service can step it up a little bit. It would be greatly appreciated. Other than that, I have no issues.
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