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Vivian Shackelford (02/03/2020)
Ran out of spoons for soup. Had to drink soup from a cup.
Daniel Eck (02/28/2020)
I have always had a great experience at Illinois terminal over my 100 or so visits. The terminal is clean, the staff is friendly, and there is plenty of space. My experience with one employee in particular prompted me to write this review. His name is Craig Williams and he went above and beyond to help me retrieve an overnight bag that I had lost on my Amtrak ride. He pulled a lot of strings to get my bag from Amtrak and he had it waiting for me when I arrived at the terminal! His help meant a lot to me, so thank you Illinois terminal and thank you Craig!
MURRAH 5 (10/09/2018)
THEY'RE LATE A LOT(I HAVE HAD MULTIPLE TIMES WHERE THEY WERE 15-20 MINS. LATE)nnTHEY SHOULD BE ABLE TO GET PEOPLEnWHERE THEY GOTTA BE ON TIME...
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