Michele Kapinski - State Farm Insurance Agent

I DO NOT recommend that anyone gets insurance through this office. They are rude. They do not explain anything. They do not answer the phone. It takes 3-5 for a call back for an accident. I changed agents because of the way I was treated. The cooperate office is not happy about this office as well. I have 2 standing complaints against this office. I do not look for them to be in business much longer

This is the most helpful branch I've ever been to. Found me discounts that ended up bringing my monthly payments down over $100! They're so nice and know you on a first name basis. I locked my keys in my car while I was there and they called me a tow and didn't charge me a thing. I'm so sad to have moved to Kentucky and to be losing them as my agents, but I know they can find me the best agent and get me the discounts I deserve.

Like any state farm they say they will get back to you and dont follow up with their customers

They have my back