Naturescape

Naturescape has done an excellent job for us for several years. Controlled the pest weeds. And they are ALWAYS available live to the phone, which makes a difference in the customer experience. And they cheerfully come out for a service call if some weeds come back too soon.

We quit Trugreen because they wouldn't spray our whole yard if they sprayed at all. Our yard looked horrible until we tried naturescape. After the first year our yard looks amazing. Their staff (Tony) just treated our yard and did an amazing job, he was very pleasant to talk to and took the time to explain what he was doing. I woukd highly recommend them!!

We have had a great experience with this company. The service technicians are very thorough. We added a program when a technician arrived tonight at 5 and another technician arrived to add on the service within the hour. The customer service is excellent! We highly recommend!

*EDIT: I would like to add that Creg from Naturescape Corporate contacted me shortly after and we worked together to get my lawn back its healthy state. I should add that for the remained of the applications communication and timeliness was significantly improved. I will consider them for our lawn services again this year.nnFirst, I scheduled the application services and it took them quite a while to come out. They finally came out at the end of July. A couple weeks later I noticed my grass started to die and the weeds certainly did not. I contacted them a couple weeks into August and spoke with Becky (she is very nice) and she said she would have one of the technicians come out for reservice. They have a satisfaction guarantee and are supposed to deal with unsatisfied customers within 72 hours. Well it has been over a month that I have to keep calling and I keep being told they will be out that day or the day after and they NEVER come! They literally killed my grass and should be doing their best to make it look green and healthy once again. I have a lot of discoloration, especially in the front and it does not look very appealing. I have given them quite a bit of time to recover since the storm and they shouldn't tell their customers they will be out and then never show up. I am tired of calling them, so I thought I'd give a heads up to any future customers. I definitely won't be using them again.

I had my 25 trees and hedge sprayed last year around June and the day after they sprayed everything they all started to die. I contacted the office and they said it wasn't due to their product. After several calls I asked to speak to someone in management. Chris the regional manager came to look and stated straight away that it was definitely their fault and they take full responsibility. They asked me to wait for a while to see if it would get any worse which it definitely did. All the foliage died on everything they had sprayed. Chris then asked me to wait till the spring to see if the trees and hedge would come back which I did . Now it is May and all my trees and hedge look dead or close to being. I spoke to Chris again and he stated it would go to their insurance and now he would not be able to communicate with me anymore. The problem now is I have not heard from Naturescape or their insurance company and all I have is a garden with everything dead. I call the office and all they say is they will pass the message on. For a company who says they take full responsibility they are not standing up to their word. If I could give this company no stars at all I would. Do not let this company touch your trees as you could well be in my situation without it ever getting resolved.