Map
Detailed Information
- Place Types Local government office
- Address 213 Fox Hollow Blvd, Pell City, AL 35125, USA
- Coordinate 33.6015118,-86.2878459
- Website http://dhr.alabama.gov/
- Rating 1.7
- Compound Code JP26+JV Pell City, AL, USA
Openning hours
- Monday 8:00 AM – 4:30 PM
- Tuesday 8:00 AM – 4:30 PM
- Wednesday 8:00 AM – 4:30 PM
- Thursday 8:00 AM – 4:30 PM
- Friday 8:00 AM – 4:30 PM
- Saturday Closed
- Sunday Closed
Reviews
It is my personal experience that their operations are a disgrace. I cannot imagine how many parents and children are suffering as a result.
As far as child support is concerned the caseworkers never answer the phone and they say to only leave one voicemail but then they never return your phone call.nYou have to go to the building to get anything done and even then they’re rude, unhelpful, and lazy.nWhat are our taxes paying them for?nWhat do they do all day?nI mean seriously. Because in my experience it’s nothing.nI walk in to ask a few simple questions and I get an attitude every time. I mean honestly it takes nothing to be kind and informative.
Very rude, child support food stamps amd the DHR people, very unprofessional and unwelcoming.
I swapped jobs and have called numerous times to have them swap my jobs. Left numerous voicemails and sent an email. I don’t live down there. They never get back to me. I don’t understand how they do business this way.
They don’t answer the phone and then if they do they are short and/or rude. My info was put into the system wrong by the case worker so as a result I can not activate my card. I was told that my info would e updated and by morning I would be able to activate my card and use my benefits. By the next morning the computer recording told me my card was reported as lost damaged or stolen. I never reported any such thing. I spent 4 straight hours calling and finally got someone on the phone. Now, I’ve been told that a new card was mailed yesterday and it will be another 5-7 days before I can use my benefits. If the people that work for Human Resources don’t like their job they should find a new one. They certainly act like helping us is a problem. They need a new training course on how to do their job and how to talk to people.
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