Sarrell Dental & Eye Center - Anniston

This is the worst, and most unprofessional place I have ever been. My child will not ever come back here! He’s been going here for 2 years, and they were wonderful . Staff obviously changed, because these are the most unprofessional, rude bunch of trash I have ever seen in the dentalnField !! Do NOT let your child go back there alone , please!

I have taken my children here for about 12 years and it was always a good experience. But now something has changed and I wouldn’t take my dog to these people!!! If you care about how you are treated, go somewhere else!

I was having pain for a few weeks with a tooth and finally broke down yesterday to have it seen about and possibly removed (it ended up being removed ud83dude1e)I called around to a few place and ended up going with this one, the staff at Sarrell Dental really made me feel at ease about the whole situation. I have severe anxiety and with all the COVID-19 procedures in place my husband wasn’t allowed to go to the back with me, the nurses were wonderful one even held my hand when she could tell I was uneasy. I would recommend them ☺ufe0f

I understand that everyone is taking precautions with this Covid-19. I took my 14yr old son for an eye exam today. They checked our temps and had us go back to my truck and fill out paperwork. Ok that's understandable. But they REFUSED to allow me in because they don't consider him a minor. When they have a sign that clearly states only 1 parent per minor child. So because he can sign his name on a piece of paper at 14yrs old, they consider him grown. News flash.....he can sign all day but without my signature it's NOT a legal document. So I signed and they still refused. So they sent out I guess the office manager and said they had to follow the rules of the ADA. Excuse me that's for dental not vision. Then she proceeded to show me messages on her phone from other dentists. Again EYE EXAM!!!! At 14yrs old he can't even sign paperwork at school, get a job, get a license, join the military, vote, etc. So please tell me how my son is not considered a minor. I am his mother and I want to know what's going on with my child at ALL times. Vision, dental or anything else. Even hospitals consider a legal adult at age 19 not 14. Not only that we waited 2 hours for them just to take a look at his eyes with a machine. He got back in the truck and told me that's all they did. Exam hadn't even been done yet. I will NEVER take him back and they need to get a better system on how they see patients and also move faster. Appt was at 9:30 and at 11:30 still nothing. We left and I got better appts and guess what, I'm allowed to go back with him so the doctor can explain to me any issues that are going on.

The staff is Awesome and the dentist is great with kids. I have a 8 year old that's been traumatize from a different place and he loves it here. He goes in with no problem and they make sure he is very comfortable and not scared at all. And the 4 year old loves going here also. I would recommend this dental office to anyone wanting a caring, compassionate, very competent dentist office. Sometimes the wait is alittle long but they keep you updated and its worth it.