Map
Detailed Information
- Place Types Home goods store
- Address 601 W Ford St, Decatur, TX 76234, USA
- Coordinate 33.2241578,-97.5926591
- Website http://www.sherwin-williams.com/store-locator/paint-store/decat
- Rating 4.1
- Compound Code 6CF4+MW Decatur, TX, USA
Openning hours
- Monday 7:00 AM – 5:00 PM
- Tuesday 7:00 AM – 5:00 PM
- Wednesday 7:00 AM – 5:00 PM
- Thursday 7:00 AM – 5:00 PM
- Friday 7:00 AM – 5:00 PM
- Saturday 8:00 AM – 2:00 PM
- Sunday Closed
Photos
Reviews
Customer service is 5 star! Always efficient and helpful with my needs.
Guys know their stuff! Very helpful and professional!
I have always gotten excellent customer service at this location. The staff has always been knowledgeable and friendly. Today I called and asked, “Do y’all have wood stain in stock?” The young lady told me I had to be more specific. The appropriate thing to say would be, “Yes, ma’am. We have deck, interior, and exterior stain and we can custom mix stains for you.” When I got to the store, I walked in and was not greeted. All the employees ignored me as they bustled back and forth. No one said, “Hello ma’am. I’ll be right with you.” It seems that employee turnover due to Covid has created a deficit in customer service in many places. I hope this is rectified soon. I look forward to the customer service I have come to expect from SW returning. On a side note...businesses have no business demanding masks. The state of Texas has instituted no such order. My family has medical conditions that prevent this. Are they not welcome? I find this astoundingly prejudicial.
Will, was very helpful and took the time to thoroughly explain how things work, as well as, offered suggestions on getting the job done the right way!!
The sales representative was extremely knowledgeable from everything to matching paint, what type of paint to use per application and even knew what paint tip should be used for each specific job. Plus Sherman Williams paint is excellent quality. Paint covered dark ugly color in just one coat.
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