Map
Detailed Information
- Place Types Pharmacy
- Address 3016 Guadalupe St ste a, Austin, TX 78705, USA
- Coordinate 30.2972787,-97.7417686
- Website http://www.avella.com/avella-austin
- Rating 2.4
- Compound Code 77W5+W7 Austin, TX, USA
Openning hours
- Monday 8:30 AM – 5:30 PM
- Tuesday 8:30 AM – 5:30 PM
- Wednesday 8:30 AM – 5:30 PM
- Thursday 8:30 AM – 5:30 PM
- Friday 8:30 AM – 5:30 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Terrible. First, they say they can't fill the medication because we already received it....No we didn't! They had to check further, which took forever and they told me that insurance did not reverse the claim on their end. Then, it took 30 min to schedule a shipment. Next day, they tell me they need to reschedule the shipment because they didn't have the medication in stock which took another 23 minutes. Why would you schedule shipment if you didn't have the medication? And why does it take that long to schedule a shipment? I know they are in the middle of becoming Optum Specialty but this is ridiculous and they weren't apologetic about putting me on hold for that long. I will take my business elsewhere if I find another pharmacy that can handle the specific specialty medication.
This pharmacy is NOT helpful at all!! No explanation of how to use, and does not call for your prescription. Not helpful at all! Avoid at all cost!
The level of incompetence of this pharmacy is unbelievable. The have literally messed up every single prescription I’ve gotten from them.
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