Domino's Pizza

The last 3 times we have ordered we haven't been happy with the quality of food. I pay for double cheese and get burnt and normal cheese. The BBQ wings had a simple drizzle over the chicken, not coated like advertised again.nWe've been ordering from this dominos for several years now. Never had issues before. But been unhappy with the food the last few times.

This is my second time attempting to order the Parmesan Wings just to receive garlic knots in its place. I called the store back to hopefully resend the correct item, just to receive the wings NOT on any paper but placed directly on the cardboard, with 1 wing short. It looked as if someone had eaten the one wing (I took a pic immediately).nnSanitary? Especially during this COVID pandemic-I’m nervous to order anything again.

The last few times we have ordered the pizza has been spot on!! So good, hot when delivered and perfectly made we end up eating the whole thing (1 per person) is one sitting LoLnThanks Dominos Lakeway for making dinner delicious!!

Pizza tracker stated delivered. However my pizza hadn’t arrived. I called to ask about my order they stated they canceled it and it would be 1-2 business days before it was refunded. I asked why it was canceled they said they didn’t have a valid phone number on file. However I’ve ordered from this specific location at least three times within the last month. I was told they would send it out and it had been kept whatever that means “warm”. When it arrived it was thrown haphazardly into the box and looked like pieces had already been eaten and my pasta bowl box was entirely empty. I guess that’s Dominos definition of warm...I showed the driver the pizza and I asked if he would eat it. He said absolutely not, apologized and said he’d have it remade. Following that discussion I called the store again to inform them of the incident. The manager Steven initially had an attitude and was very rude. Up until I asked for the general managers name which is “Pamela”and phone number.... then he offered to remake it refunded the transaction and two and half hours later my two year old and I finally got our food and ate. Needless to say I will not be ordering pizza from Dominos for a very long time. This was sincerely the worst pizza incident I have ever had in my life. Also I tried to write this initially on my notes to copy and paste to my review on the app. It won’t allow me to do that though. So here it is publicly

Always on time and delicious! Safe delivery