Casa Authentique

I am sure this is a nice store with good quality products. I ordered three bags at approximately $80 each. I called to order them over the phone. I was asked to call back “tomorrow “. After multiple calls, on my part, I finally got my order completed. I will say The tone of voice used during the phone conversations made me feel that I was ‘a bother’ to them. I guess because I was ordering over the phone & they would need to mail my order. I was definitely informed that I would be payI got for shipping, which I said would be fine. My three bags arrived stuffed in a small box, so much so, that one of the neoprene bags ended up having a permanent crease in it. I ordered these bags the end of November for Christmas. I thought about it today when Casa Authentique popped up on my Instagram. I have unfollowed them today. They did not provide me with good customer service.

Despite what you may have read on a recent review, neither the owner or manager of this store has racist views. I have known both for many years and what has been posted is totally incorrect. Casa Authentic is active in the community, sponsoring charities that benefit people from all walks of life. This store is locally owned and welcomes everyone. Please don’t take my word for it...check it out yourself!!

This is among the best stores in Abilene. There is a lot here that you would normally have to drive to DFW to purchase, as no other store here is this high end. The staff are very helpful and friendly.

Wonderful boutique! So many great quality gifts, from jewelry, shoes, to apparel!

I couldn’t even make it in the store. After grabbing a quick breakfast from Whataburger, i pulled into the parking lot to finish eating and sending a work email. I wanted to check the store out because i had heard good things.nnI waited in my car for the store to open. While waiting, I worked a bit on my Mac. As I was waiting, a Car parked near me. This was odd because the parking lot was virtually empty and there were spots closer to the door. I also noticed that the woman in the car sat and watched me for a while.nnI was finishing up a work email and phone call as the owner approached me in my car. She motioned for me to roll my window down and told me that “this is a private parking lot”. It was very condescending and rude.nnShe assumed I was not a customer based on my skin.nnThe parking lot was empty. I did not realize I was parked on the delivery side. I would understand if she had said I was parked on the delivery side, that the customer side was around the corner. The other lot was completely empty. I had just assumed the side with 5 cars was the right side.nnInstead, it was a “this is private property”. You could tell that she was telling me to leave by her motion and the fact she stayed to watch me.nnI will never step foot in this store. You apparently can’t be a black individual and be parked in a parking lot. Why would I try to be a black individual inside the store?nnLooking at the other reviews, I see that this is a trend. The jump to judgment when it comes to people of color is racist. I felt judged by the color of my skin.nnMy education and appearance should not matter. I’m an ACU Grad, I have a Master in Business Administration and am finishing up an analytics certification. I don’t care if someone is homeless, treat them respect and kindness.