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Capital One Bank

5721 N Tarrant Pkwy, Fort Worth, TX 76244, USA

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Detailed Information

Place Types Bank
Address 5721 N Tarrant Pkwy, Fort Worth, TX 76244, USA
Coordinate 32.8955554,-97.2629289
Website https://locations.capitalone.com/location/branch_41551/?externa
Rating 2.9
Compound Code VPWP+6R Fort Worth, TX, USA

Openning hours

Monday 9:00 AM – 5:00 PM
Tuesday 9:00 AM – 5:00 PM
Wednesday 9:00 AM – 5:00 PM
Thursday 9:00 AM – 5:00 PM
Friday 9:00 AM – 6:00 PM
Saturday 9:00 AM – 1:00 PM
Sunday Closed

Photos

Reviews

Gary Thomas (03/30/2021)

DO NOT bank with Capital One. You can NOT get ANY ASSISTANCE when you need it. They locked my debt card and I have NO ACCESS to my money AT ALL. I've verified my identify three times for them including sending pictures of the front and back of my driver's license. STILL NOTHING. The soonest they are willing to get a new card to me is MAYBE 5 days but no promises.

scott martin (10/09/2020)

I recently purchased a small business, and needed a business checking account. Despite being the sole share holder of an established corporation, there were no major banks that I tried, that were willing to open my account. This includes two banks that I already held personal accounts with, and one bank, where my family members have stored nearly six figures for decades! They all treated me as if I were gum on the bottom of their shoe.nnOnly Capitol One made me feel proud of my achievement. They were eager to welcome me aboard with no hesitation. I thought I'd just deal with the hassle of living 20 miles from the only branch in the metroplex. Turns out, it's no hassle at all really, I deposit checks on my phone and funds are available the next day. Thanks Capitol One! You stand as the only shining star in my book. I wrote this review to show my appreciation, and to say that I won't soon forget it.nnI've driven to the branch a few times when I needed to withdraw more than an ATM allows, and I experienced nothing but tremendous kindness of the type you would expect to see here in Texas. I'm all about hating on some banks and their methods. But so far, this is not one of them.

R W (01/01/2021)

I went out of the way to this location because all of the permanent and temporary closures. After calling their location, which had a recording stating they were open, only to find that they were closed and both ATMs would not accept any form of deposit. It was one of the worst capital one experiences I’ve ever had. If the company is going to limit so many branches and in person services then the ATM need to be fully operational and the hours need to be updated in real time.

Tony Spears (02/12/2021)

I was able to memorize the prompts and menu options (in English and Spanish) because I called so many times with no answer. Customer service numbers aren't very helpful either, but you would think a branch could answer their phone or why have one?

Seth White (10/08/2020)

They charged my credit card a late fee even though I definitely payed on time. 100% payment history for 5+ years, randomly one month a payment was not visibly processed in the system for one of my credit cards... I spent about an hour attempting to get this issue resolved, they didn't seem too concerned.nnThey don't believe that their system has an error rate at all!nnI am extremely disappointed...the $27 past due fee is nothing compared to getting non assuring service and distrustful openions!

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