Robert Fitz, MD

I've been going to Dr. Fitz for a while, and he is a wonderful provider! Very intelligent, and answers any questions you might have! I would recommend him to anybody!

I had been a patient at his office for four years. My husband has as well. Although the physicians themselves are tremendous, their front desk staff leaves much to be desired. They are rude, curt and inconsiderate. Today I went in for an appointment and was waiting for 30 minutes, informed the front desk that I had to leave in 15 minutes as I was putting a child on the bus. The reaction from the front desk staff was terribly rude. I had been waiting for over half an hour to even go back into an exam room, and now telling them I had to go in 15 minutes was as if I was seriously inconveniencing *them*. I just was there in order to have some forms filled out as we are foster parents with the state of Kentucky. We offer homes to children who have no homes, and all I needed was a form filled out from this doctor as we need to be recertified annually. I had explained the urgency behind this but have been pushed off yet again. Generally interactions with the front desk staff leave you with the feeling that you are inconveniencing them just by being there. If you call in with questions or requests, it is met with a tone of irritation. Many times questions have been half answered with a voicemail at 4:30 PM on Friday. No one to follow up with or talk to until Monday morning. It’s a shame really because Dr Fitz and Dr Walters are skilled physicians was great bedside manner.

Dr Fitz is one of the kindest, companionate, and thorough physicians I have been too. He listens and wants to solve the issue . He doesn’t just try to give you a medication and hope it works . He runs test and actually follows up with his patients. You will wait for awhile to see him. This is because he takes his time and really wants to listen to his patients. He doesn’t make you feel rushed or judged . I would rather wait to see a doctor who will listen, than get in and have the dr rush me and just give me a script. I highly recommend Dr. Fitz him and his staff are wonderful!

My whole family (3 generations) sees Dr. Fitz or someone else in this office and we love them! The ladies know my kids when we walk in and I have only ever met smiling faces while there. Extremely pleased!

Even if Dr Fitz is a good doctor the staff that he surrounds himself with is a reflection on him and unfortunately says allot about him. They have been rude on a regular basis and cruel yes very cruel. Laughing at another person's pain right in their face is sick and cruel.