Map
Detailed Information
- Place Types Pharmacy
- Address 3158 Dixie Hwy, Erlanger, KY 41018, USA
- Coordinate 39.0215759,-84.5939241
- Website http://www.kroger.com/stores/details/014/00901?cid=loc_01400901
- Rating 2.8
- Compound Code 2CC4+JC Erlanger, KY, USA
Openning hours
- Monday 8:00 AM – 9:00 PM
- Tuesday 8:00 AM – 9:00 PM
- Wednesday 8:00 AM – 9:00 PM
- Thursday 8:00 AM – 9:00 PM
- Friday 8:00 AM – 9:00 PM
- Saturday 9:00 AM – 6:00 PM
- Sunday 11:00 AM – 6:00 PM
Photos
Reviews
Poor Customer Service. I waited five minutes to be waited on because Amanda was too busy hanging prescriptions on the racks. Then when she finally did acknowledge me she was rude. It was clear that I was bothering her for needing to pick up my prescription.
If I could give them 0 stars, I would. I have to use them with my new job, and they have not done a single thing right in six months. I always get the run around, and very poor customer service.
Been going here for 20 years service going down hill! auto text reads meds are ready for pickup get there not ready wasted trip this happens very often go there to get meds refilled tell me meds are here will process today pick up next day get there not ready wasted trip. The manager can not answer my questions on why is this happening they are clueless all I want is an answer they cant do that, manager ask for the techs name that don't help still cant give me a reason. Im hoping getting this out here on social media will help but im sure their response will be the same no answer. READ you reviews they are not good DO something about this PLEASE.
The pharmacy in general takes a long time to get your prescriptions. I'm ok with waiting as long as I'm treated professionally. Most of the technicians are great and will explain and work with you. But one technician in general is awful and treats patients with the disrespect. She will talk about you and laugh at you while you are there. She acts as though she is better than or just dosent care about her job. But this behavior is un called for and needs to finally stop.
Ask for Molly and dont go to any of the Male workers at this location.
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