Map
Detailed Information
- Place Types Pharmacy
- Address 9001 U.S. Hwy 42, Union, KY 41091, USA
- Coordinate 38.9624055,-84.6762536
- Website http://www.kroger.com/stores/details/014/00454?cid=loc_01400454
- Rating 1.5
- Compound Code X86F+XF Union, KY, USA
Openning hours
- Monday 8:00 AM – 9:00 PM
- Tuesday 8:00 AM – 9:00 PM
- Wednesday 8:00 AM – 9:00 PM
- Thursday 8:00 AM – 9:00 PM
- Friday 8:00 AM – 9:00 PM
- Saturday 9:00 AM – 6:00 PM
- Sunday 10:00 AM – 6:00 PM
Photos
Reviews
Only reason I gave 4 stars is because I usually HATE this pharmacy. But finally, after using this location since it opened, Maddie gave me a really great experience! Every single time I have been here I have wanted to leave a bad review. There was even one time I was waiting for a prescription in the store, the guy told me it would be filled before they closed, and they closed the pharmacy right in front of me!! But again- thanks, Maddie, you were so nice and helpful! This pharmacy needs more people like you!
I wish this was a better pharmacy. I love Kroger and it's convenient being able to pick up my families meds while I'm there shopping. However after months of continuous issues I'm switching back to Walgreens. It is convenient picking up meds when I go shopping if my prescriptions actually got filled and I didn't spend countless hours calling the pharmacy, my doctors office, & checking the Kroger app trying to figure out where my prescriptions are & when they'll be ready. I'm not sure why they have an app because it says one thing but the pharmacy techs tell me something different. The pharmacy tech told me the app doesn't always work properly. I never had issues with the Walgreens app.
!!!!Save yourself and your healthcare providers the hassle and aggravation of dealing with this pharmacy. Our doctors will send over prescriptions with refills on them, after filling the first month they will loose all the rest of your refills, and then tell you to call your doctor. Or better yet, tell you they are filling them and will have them ready at a certain time then when you stop to pick them up not only are they not ready, they then say you don't have any refills. Not only is it aggravating to patients it's aggravating to providers. DO NOT USE THIS PHARMACY!!!!! Nobody knows what they are doing including the pharmacists.
Every since this Kroger moved to their new location, the pharmacy has been a total disaster. If me or my doctor call in a script, it takes days for them to fill it unless you call and speak with someone about getting it filled that day. I recently had a c section and my husband went to pick up my prescriptions and he was given the run around about them for hours because it seems like they don’t actually START to fill your meds until you approach the counter. I was diagnosed with mastitis today and my doctor called in a prescription for an antibiotic. So I called the pharmacy at 4pm and asked if they could fill it and I would be there at 5pm. The tech confirmed. I went to the counter at 5:40pm and she told me it would be 10-15 more minutes. So I went back to the counter at 6:20 and was told another 10-15 minutes. So then my husband went in and told them he wasn’t leaving until they filled my very important antibiotic. This is just 1 experience but it’s this same thing every month I go in for my regular prescriptions. They need to seriously get it together.
It would be great to see kroger address this problem. I think the reviews speak for themselves. They clearly don’t care to fix these issues as they continue to get worse.nnI dread every time my kids get sick. Not due to the doctor, but waiting in my car with a sick kid for HOURS as they fill a simple antibiotic.nAs the techs are always friendly to me, I direct this frustration directly at management. Get your employees the resources they need to get their job done. Quit burying your head in the sand.nnOver promise and under delivery. Great business model.
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