Map
Detailed Information
- Place Types Hospital
- Address 408 N Valley Mills Dr #408f, Waco, TX 76710, USA
- Coordinate 31.5269641,-97.1680247
- Website http://www.n-o-v-a.com/
- Rating 4.4
- Compound Code GRGJ+QQ Waco, TX, USA
Openning hours
- Monday 8:30 AM – 6:00 PM
- Tuesday 8:30 AM – 6:00 PM
- Wednesday 8:30 AM – 6:00 PM
- Thursday 8:30 AM – 6:00 PM
- Friday 8:30 AM – 6:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
The clinic was VERY clean. The ladies at the front desk are obviously unhappy with their jobs. Horrible attitudes. They are not very welcoming to friendly people. Leave your smile at home, pee in the cup, and go! I will not go back, ever. I will ride to the other side of Waco for my lab work going forward.
The receptionist wasn’t very helpful and she was coughing the whole time. I signed in while she was on the phone and she addressed everyone by name as they walked in. She recognized me after 30 minutes stating “ who are you”? I told her my name and she let me know that I needed to give her my paperwork. So why did I sign in? Then another person came in and she chewed her out because she had waited until the last minute and all those people were in front of her. The phone wrong and they hung up and she said “good I didn’t want to talk anyway. The experience was awful.
Very nice people and respectful and they work fast I recommend them over any other place I have been.
Was being seen there in Waco and needed to be transferred to the San Antonio office on Bandera. I called Friday morning and spoke with Melinda so this could be done. End result my file wasn’t transferred because they said they were too busy to do their job. Then they said I could do this and to just call the office on Bandera. Called the office on Bandera and spoke with Nora who stated this was not their protocol. Nora took care of everything and scheduled me an appointment ASAP. I’m glad someone wanted to do their job.
Receptionist was rude she was coughing on everything without covering her mouth the wait is always super long I really don’t know why this place is still open everybody is unprofessional everybody acts like that hate there job they talk about there patients out loud!! Where everybody can hear I will never recommend anybody too go I had too do a drug test for my new job so I had no choice I really really dislike this place.
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