Map
Detailed Information
- Place Types Bank
- Address 4631 W Waco Dr, Waco, TX 76710, USA
- Coordinate 31.5236245,-97.1778329
- Website http://www.memberschoicectfcu.org/
- Rating 3
- Compound Code GRFC+CV Waco, TX, USA
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 9:00 AM – 12:00 PM
- Sunday Closed
Photos
Reviews
Gloria was the worst customer service experience I ever encounter. For her being a branch manager, I would expect her to be more civil. This bank started charging us courtesy fees even when we had the money in our bank account and then kept charging us until it was almost negative! The worst part is that they closed our account a day after we hit negative balance not honoring the 30 day policy. If you want a bank that will give you hidden fees charges and manipulate policies to the banks advantages. Members choice is the bank for you!
I’ve been banking with them for many, many years. Not completely dissatisfied, but not completely satisfied.nnIt would have been helpful to change the hours of operation on the phone recording or on the website for December 26th so I wouldn’t have driven from out of town to catch them before closing at 12p. Posting it on the door was great for everyone who’d actually physically been to the bank prior to. I hadn’t been so I didn’t know. And I called and checked the website INTENTIONALLY so I wouldn’t waste a trip, and wasted one anyway.nnAlso, I’ve always been concerned about is the loan to help you improve your credit. If I’m trying to make a loan to pay off creditors because my credit isn’t good, why would my credit be a factor in that decision? Duh, we’ve already established that it isn’t good.nn(Still don’t understand that)...
We worked with Samantha @ the Bellmead TX office for a car loan. She was very friendly, professional and made us feel welcomed. If anyone is looking for help with a loan she is the person to see!!!!
I have banked with this company for years and I have had very few problems until today! Tiffany is the rudest person I have ever encountered in my life they are rude and have 0 customer service skills they only care about money and will take you for every dime you have! I would NOT Recommend this bank to a dog!!
Worst customer service along with bad communication. Been banking with them over ten years and the disrespect and customer service from manager Gloria was horrible. This was the last straw and definitely moving to another bank that appreciates my business.
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